Andrea Howell

My husband and I had the most seamless car buying experience. We were looking for a Tacoma for our business and Randy and the team helped us find the right one for us. He’s so knowledgeable and patie experience. We were looking for a Tacoma for our business and Randy and the team helped us find the right one for us. He’s so knowledgeable and patient showing us all the options we were considering Thank you for taking such great care of us! More

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Cusromee friendly I am a first time Toyota owner. I love my vehicle. The quality of great customer service is extremely important. It starts when customers walk throug I am a first time Toyota owner. I love my vehicle. The quality of great customer service is extremely important. It starts when customers walk through the door. Do you experience a feeling that you are more than just a number? They treat you so much more than a number. Everytime I needed to schedule a routine service call, it was quick and easy. When I had resolvable challenges with my vehicle, Scott Gafforini took the time to really listen to my conerns. The on site wait time is the mist close to accuracy I have ever experienced from a dealership. I believe that I would return to purchase or lease another vehicle. More

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Service Department Works it well!! My service adviser, Mr. Scott Gafforini is smart, knowledgeable, a Toyota guy and an awesome advisor. This guy knows Toyota cars and deserves to move My service adviser, Mr. Scott Gafforini is smart, knowledgeable, a Toyota guy and an awesome advisor. This guy knows Toyota cars and deserves to move up!! Promote this guy now or soon. Every Toyota dealership needs to have a guy like this on board. Wido Van Muyden heads this department and should be commended on having a guy like Scott G. on board. The front cashier lady "Lucy", i think is a great lady too. I enjoy having my vehicles serviced at David Wilson's Toyota Las Vegas. Keep up the excellent work. More

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Buying experience Second. Vehicle bought from Gregg Smith. Very professonable and friendly. .wpuld recommend the dealership and highly recommend Gregg Smith. Delivery w Second. Vehicle bought from Gregg Smith. Very professonable and friendly. .wpuld recommend the dealership and highly recommend Gregg Smith. Delivery was smooth and all was explained on operation of this very tech vehicle. More

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My new 2014 Camry LE Purchased on April 7th 2014 Contacted by Internet Sales Asst., Mr. Ron Glenn to find out what i needed. The incredible deal completed by the best Internet Sales Manager, Ms. Beth Contacted by Internet Sales Asst., Mr. Ron Glenn to find out what i needed. The incredible deal completed by the best Internet Sales Manager, Ms. Beth Kittelson, Arrangement made for window tinting service completed by Customer Relations Manager, Ms. Sarah Kilby. After market toyota sales items by Parts Sales Asst, Mr."Beto" Martinez & the Parts Manager, Mr. Wido V. Sales Thanks by Customer Service Manager, Ms. Andrea Ruggles and finally Maintenance Service Support by the best Service Manager, Mr. Ricky Gray. To Fletcher Jones Toyota Scion V.P., Mr. Steve Beecher: These folks make up the best staff in this business in southern nevada, i say "Promote all of them now"!! These people ensure that i will continue to do business with the number#1 Toyota dealership in southern nevada. Keep up the good work! More

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After a disappointing visit to Findlay Toyota I called Fletcher Jones Toyota. I'd had a good experience with Fletcher Jones doing body work on my 2006 Toyota Prius after an accident. I had a date expire Fletcher Jones Toyota. I'd had a good experience with Fletcher Jones doing body work on my 2006 Toyota Prius after an accident. I had a date expired prepaid service coupon for my 55,000 mile service on my Prius, which was an oil change and rotating tires. I didn't need that because I'd just had it done at Costco. I called Fletcher Jones to see if they would give me a discount given my prepaid coupon. I spoke to Andrea Ruggles and after she checked with the service manager, told me that they would do the work for half price, around $25. I made an appointment, went in and was greeted by Andrea and introduced to the service advisor who would be helping me. At Findlay Toyota, they overfilled my oil 80% of the time, so I mentioned that to the service advisor who assured me that they would not overfill it. The dealership is pleasant and my car was done in an hour. It had been washed and when I checked, the oil had not been overfilled. Fletcher Jones has a new customer. I will never go back to Findlay. More

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When i came to buy my new tacoma from flecher, my old truck had a shell on it. My new tacoma did not at the time, i told the sales person i was to transport a rescued german shepard to california in th truck had a shell on it. My new tacoma did not at the time, i told the sales person i was to transport a rescued german shepard to california in the mourning and would need my old truck with the shell to do this. they told me to go to the rental dept,. and we will pay for a van to transport the dog,. I was amazed their is no way any other dealership would go to this trouble unless they to are animal lovers like my self. everyone at flether jones toyota were amazing , Im acustomer for life , Thank you all . ps. the shepard is doing fine on a 5 acre ranch with rabbits to chase and other dogs to play with . More

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I had a great experience at Fletcher Jones Toyota! From the moment my husband and I walked in to the moment we drove away in my new car, we were treated with respect and kindness. Our sales associate was f the moment my husband and I walked in to the moment we drove away in my new car, we were treated with respect and kindness. Our sales associate was friendly, knowledgeable, and personable. She understood our needs and didn't try any sleazy sales tactics on us. We know we got a fair price on our car, and I look forward to the new owner party and the monthly customer appreciation c washes. The dealership is pristine and comfortable - and they even have car-shaped sprinkles for the hot chocolate in the showroom cafe. Best car-shopping experience I've ever had! More

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ALWAYS RECIEVE SUCH GREAT CUSTOMER SERVICE ESPECIALLY FROM SERVICE ADVISER CHAD JULIUS AND ROBERT ZIMMER. THEY BOTH ALWAYS EXUDE TERRIFIC CUSTOMER SERVICE & PROFESSIONALISM, WHEN I HAVE AN APPOINTMENT FO FROM SERVICE ADVISER CHAD JULIUS AND ROBERT ZIMMER. THEY BOTH ALWAYS EXUDE TERRIFIC CUSTOMER SERVICE & PROFESSIONALISM, WHEN I HAVE AN APPOINTMENT FOR SERVICE AT FLETCHER JONES TOYOTA. More

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