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Andrea Garcia

Overview Reviews (6)

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Andrea Garcia

Service Consultant

Longo Toyota of Prosper

2100 West University Drive
Prosper, TX 75078

4.3

6 Reviews

4.3

6 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (6)

Dealership Experience

4 yrs, 4 mos

Industry Experience

8 yrs, 6 mos

Languages Spoken

English

Spanish

6 Reviews of Andrea Garcia

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October 10, 2026

Dealership Rating

Employee Rating

I dealt with George and he is genuinely interested in helping out with the best possible deal and he got a great team and management working with him to offer the best customer experience you can expect. helping out with the best possible deal and he got a great team and management working with him to offer the best customer experience you can expect. Best month several dealers I have dealt with. More

by kiranchalamala

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Harvey Portwood, Lawrence Caudillo, George Bacha

Oct 12, 2026 -

Longo Toyota of Prosper responded

George and the team will love hearing this! We believe car buying should be all about finding the right ride at the right deal, with a team that has your back every step of the way. We’re thrilled everyone delivered an experience worth remembering! Thanks for choosing Longo Toyota of Prosper, and we hope you’re loving your new ride!

July 11, 2026

Dealership Rating

Employee Rating

Best car dealership in North Texas! Ive reccomended it to all my friends and family. Thank You Ive reccomended it to all my friends and family. Thank You More

by rocio.73.gasca

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 13, 2026 -

Longo Toyota of Prosper responded

Thank you so much for your amazing review! We're honored to be considered the best dealership in North Texas. Your recommendation to your friends and family is the highest compliment we could receive, and we truly appreciate your trust and support. Longo Toyota of Prosper

March 29, 2026

Dealership Rating

Employee Rating

I always get my vehicle serviced here and they are the best. So quick and informative and open about pricing. I had an issue with a different Toyota dealership selling me a vehicle with a faulty running b best. So quick and informative and open about pricing. I had an issue with a different Toyota dealership selling me a vehicle with a faulty running board and Toyota of prosper resolved it free of charge. There was a little miscommunication getting it scheduled but once that was completed they did absolutely amazing. I definitely recommend coming here. Everyone I’ve worked with and spoken to has been so kind. More

by nicole5188

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kenneth James

Mar 30, 2026 -

Longo Toyota of Prosper responded

It’s wonderful to hear that our team made the scheduling process smooth and that the service exceeded your expectations. We appreciate your recommendation and continued trust in Longo Toyota of Prosper.

March 25, 2026

Dealership Rating

Employee Rating

The auto shop provided exceptional service with courteous staff from beginning to end, ensuring a seamless maintenance experience. staff from beginning to end, ensuring a seamless maintenance experience. More

by alermz

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Doug Ranzer

Mar 25, 2026 -

Longo Toyota of Prosper responded

Your kind words about our service mean a lot. It’s great to hear that our team made your maintenance experience smooth and positive from start to finish - Team Longo

October 31, 2025

Dealership Rating

Employee Rating

I have been a customer of Longo Toyota in Prosper since shortly after they opened. Their service department is top notch and I have always received excellent service. David Araujo and his service manager shortly after they opened. Their service department is top notch and I have always received excellent service. David Araujo and his service managers are always professional and accommodating. More

by bbozeman61

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Araujo

Oct 31, 2025 -

Longo Toyota of Prosper responded

Thank you for your loyalty over the years! We’re thrilled that David Araujo and our service team consistently provide professional, accommodating service. Your continued trust means so much, and we look forward to serving you for many years to come!

July 19, 2025

Dealership Rating

Employee Rating

Unpleasant experience. They broke a part and I had to pay triple the amount and lost two hours. I will never return. I do not recommend it. They broke a part and I had to pay triple the amount and lost two hours. I will never return. I do not recommend it. More

by luisgonzalosegura

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Jul 21, 2025 -

Longo Toyota of Prosper responded

Thank you for taking the time to share your feedback on DealerRater and for allowing us the opportunity to review, research, and respond to your concerns. Regarding your oil filter housing, we noted that it had been over-torqued at a different location. We advised you that attempting to remove it could result in breakage, which would require a replacement and incur additional costs. You approved us to proceed with the repair under those conditions. We also understood that you were in a hurry to get to the airport, so we prioritized completing the repair as quickly as possible—while still ensuring the quality and integrity of our workmanship. Team Longo Toyota of Prosper