Andrea Garcia
Andrea Garcia at Longo Toyota of Prosper

Andrea Garcia

Service Consultant

Longo Toyota of Prosper

2100 West University Drive
Prosper, TX 75078

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1 Review

I enjoy time with family at the beach and shopping is my cardio

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rated

1 Review

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Dealership Experience

3 yrs

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

1 Review of Andrea Garcia

July 19, 2025

Dealership Rating
Employee Rating

Unpleasant experience. They broke a part and I had to pay triple the amount and lost two hours. I will never return. I do not recommend it. More

by luisgonzalosegura
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 21, 2025

Longo Toyota of Prosper responded

Thank you for taking the time to share your feedback on DealerRater and for allowing us the opportunity to review, research, and respond to your concerns. Regarding your oil filter housing, we noted that it had been over-torqued at a different location. We advised you that attempting to remove it could result in breakage, which would require a replacement and incur additional costs. You approved us to proceed with the repair under those conditions. We also understood that you were in a hurry to get to the airport, so we prioritized completing the repair as quickly as possible—while still ensuring the quality and integrity of our workmanship. Team Longo Toyota of Prosper

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