Andrea Barrett
Andrea Barrett at Matthews Nissan

Andrea Barrett

Service Manager

Matthews Nissan

3101 Vestal Pkwy E
Vestal, NY 13850

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4.9
199 Reviews
4.9

199 Reviews

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199 Reviews of Andrea Barrett

January 21, 2026

Dealership Rating
Employee Rating

Everything was great! They kept me updated on everything, and informed me of all the services they also have to offer! More

by marukuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Taft

Jan 22, 2026

Matthews Nissan responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback.

January 13, 2026

Dealership Rating
Employee Rating

Sales executive Deveontte is very cooperative and nice person. Always answer my phone call. Nice staff More

by Israr_fast
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Davonte Thompson

Jan 16, 2026

Matthews Nissan responded

Hi- We’re glad Davonte could help you find the perfect vehicle. Thanks again for choosing Matthews Auto!

January 12, 2026

Dealership Rating
Employee Rating

Took us right in for our warranty work and completely in less than 1/2 the time we thought. We are always treated respectfully and as if we matter. Very pleased. More

by monahan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2026

Matthews Nissan responded

Hi- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

January 09, 2026

Dealership Rating
Employee Rating

My 2016 Nissan Titan XD Platinum Reserve was totaled by my insurance for bad diesel. I miss that truck so deeply. I will miss my interactions with Andrea Barrett very much as she and the diesel mechanic More

by jmajernik1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Matthews Nissan responded

Hi Joe- Thank you for choosing Matthews Nissan—we’re always here to help!

December 04, 2025

Dealership Rating
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Andrea is an outstanding service advisor ; prompt, professional and personable. I really enjoy working with her ! More

by CARMANGARUFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Matthews Nissan responded

Hi Carman- We're happy you found Andrea to be so supportive during your experience here at Matthews Nissan. Thank you again for choosing Matthews Nissan, and we hope to see you again.

September 02, 2025

Dealership Rating
Employee Rating

One reason I bought this car was because of the great service and support and that continues to be wonderful on each visit. I did have a warning light come on after visit for AEB, it said malfunction, b More

by cdoyle10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Taft, Kurt Starner , Tonya Sitkowski

Sep 03, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 18, 2025

Dealership Rating
Employee Rating

Tonya is a very good Service Advisor, along with the entire Service Department. Have always gotten great service. More

by dageorge6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dallas Erle , Tonya Sitkowski

Aug 19, 2025

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 14, 2025

Dealership Rating
Employee Rating

Everyone was very knowledgeable and helpful. I didn’t feel pressured or in over my head and they made me extremely comfortable. It was a fun buying experience and I will definitely continue to d More

by meredithlward1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 01, 2025

Dealership Rating
Employee Rating

Courtesy, quality, and communication all great as usual - still best in Southern Tier Bob Cline More

by RCLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Taft , Tonya Sitkowski

Jul 07, 2025

Matthews Nissan responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 29, 2025

Dealership Rating
Employee Rating

I can always count on Matt for excellent service, knowledge and honesty. He is always available to answer any questions I may have as well. More

by kaycera3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Taft

May 30, 2025

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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