Always the best service Ross Downing Buick GMC Cadillac.
I plan to visit often. Thanks
I plan to visit often. Thanks
More
by jamesdav2
Service Price Transparency
Other Employees Tagged:
Kassidy
Feb 28, 2024 -
Ross Downing Buick GMC Cadillac responded
Dear James,
Thank you for your kind words and loyalty to Ross Downing Buick GMC Cadillac! We're thrilled to hear that you always receive the best service with us. We look forward to welcoming you back on your future visits. If you ever need anything or have any questions, please don't hesitate to reach out.
Feb 28, 2024 -
Ross Downing Buick GMC Cadillac responded
Hello,
Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Ross Downing Buick GMC Cadillac. We look forward to welcoming you back again soon!
General Maintenance.
I appreciate pick-up and delivery return. Little late picking me up but a pleasant driver named Grant. I was not in a hurry so I was still please
I appreciate pick-up and delivery return. Little late picking me up but a pleasant driver named Grant. I was not in a hurry so I was still pleased. Cleaned outside, changed oil, rotated tires, etc.. A $10 coupon applied. I am very pleased with this Downing Buick's service.
More
by Bayou Magnolia
Other Employees Tagged:
Grant
Feb 24, 2024 -
Ross Downing Buick GMC Cadillac responded
Hello,
Thank you for sharing your experience! We're glad to hear that you appreciated our pick-up and delivery service, despite a slight delay. We're pleased that Grant provided a pleasant experience for you. We're also happy to hear that your general maintenance, including oil change and tire rotation, met your expectations, and the $10 coupon was applied. If you have any further questions or need assistance in the future, please feel free to reach out.
No response
After my first email I was contacted by 4 different people but when I had a couple of questions about the vehicle not one person got back to me. Gran
After my first email I was contacted by 4 different people but when I had a couple of questions about the vehicle not one person got back to me. Granted I live in another state but I was willing to have the vehicle shipped to me if it was what I wanted but I got no response to my questions. I believe when they found out I was in another state they did not think I was serious and ignored me.
More
by jim
Jul 27, 2020 -
Ross Downing Buick GMC Cadillac responded
Jim,
I do sincerely apologize for not getting back to you sooner. Odds are 4 different people did reach out from the sales assistant, to management and salesman and one of us should have provided what you requested and I am truly sorry we did not. This is not how we do business and I take complete responsibility for failing to get you the requested information in a more efficient manner. I assure you it is not because you are out of state. We sell all over the country, and would be more than happy to include you as part of the Ross Downing family. If it isn't to late, and the vehicle of interest is available please give me a call/text, my direct cell 985.974.5744. Andrea Arnold - Business Development Manager or if you prefer email aarnold@rossdowning.com I look forward to hearing back from you, and the opportunity to make this right.