Andre Veiga

Michael the sales guy was a nice kid . Can’t say the same thing for the managers. They pulled the old bait and switch to me and an older woman who paid a deposit the day prior . We had a d Can’t say the same thing for the managers. They pulled the old bait and switch to me and an older woman who paid a deposit the day prior . We had a deal w/ Michael and Andres . Michael had me sign a bunch of papers and told me put it under my insurance which I did and thought we were out the door. Then sometime later maybe an hour some manager Marcus approached and said they can’t gold certify the vehicle because it has an open recall. I told him to fix the recall and gold certify it. He replied “Toyota doesn’t have a remedy” How can Toyota not have a recall remedy. I pulled the recall code from the Carfax and ran it in the Toyota system and found the Toyota REMEDY that the manager said doesn’t exist. It’s literally inspecting and tightening 4 bolts. I showed him the Toyota recall report. He refused to look and said he couldn’t gold certify the vehicle. Remember we factored the GOLD cert into the deal already. I even offered to pay an extra $500 to have it gold certified just like they did with the 2023 Corolla I bought last month. He still refused . They wanted to sell me a 2023 Tacoma w/ an open recall and refused to fix it . I’d think that would be a liability for Toyota . Needless to say the recall was fixed but not by Marcus. We drove down from Stuart last month and bought a Corolla cash . It was a pleasant and quick experience home by noon. We showed up at 9:30am today and got home at 8pm. It’s blatantly obvious that manager tried taking advantage of that old woman and myself because we were both in vulnerable positions . Apparently even all the sales guy are complaining about the new boss and his policies. We won’t be going back down next week to buy a Cross for my dad as discussed with Michael. Michael the sales kid was great . Give him a raise. That manager is only hindering sales and turning away customers. More

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The best place to buy a new car. All employees are very attentive. I was very well received. All employees are very attentive. I was very well received. More

by savanasena Verified Customer Verified Customer

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I was very well attended by everyone (salesperson, finance and manager). And also insurance saleswoman. finance and manager). And also insurance saleswoman. More

by savanasena Verified Customer Verified Customer

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They really are professional, super attentive and diligent to get the best business that was suited to my buying possibilities. diligent to get the best business that was suited to my buying possibilities. More

by fure77 Verified Customer Verified Customer

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great experience, good customer service. they really tried to make it work and land a sale that was beneficial to everyone! they really tried to make it work and land a sale that was beneficial to everyone! More

by MIPAR Verified Customer Verified Customer

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Renee was very helpful. Great to deal with! Easy going. The dealership had lots of options, and the process was relatively quick. Great to deal with! Easy going. The dealership had lots of options, and the process was relatively quick. More

by tatianap28 Verified Customer Verified Customer

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Excellent service. Excellent people. Excellent finance department. Excellent sales department Sales director best of the kind. Very satisfied with my purchase Excellent people. Excellent finance department. Excellent sales department Sales director best of the kind. Very satisfied with my purchase More

by Ntorrado75 Verified Customer Verified Customer

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They are very attentive and up front. They do work with you on pricing. I would appreciate only being in contact with one person from initial contact I talked to 3 before getting a salesm They do work with you on pricing. I would appreciate only being in contact with one person from initial contact I talked to 3 before getting a salesman assigned to me 2 hours before the appointment. The only other complaint I have is I was there 4 hours even a closing on a house only takes one hour. Got the deal I wanted and love the car. We are repeat customers and we will be back More

by WAYNE.HARRIS77 Verified Customer Verified Customer

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Amazing A+ ! Thanks Andre and Ciro! The guys help me a lot, appreciate! God bless! Thanks Andre and Ciro! The guys help me a lot, appreciate! God bless! More

by wagcarol13284 Verified Customer Verified Customer

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I’ve used Al Hendricks Toyota since 2013, never been disappointed, they always come through with the best offer for my needs. disappointed, they always come through with the best offer for my needs. More

by lil6450 Verified Customer Verified Customer

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