Ananias "Moe" Muhammad

Came in for a scheduled repair at 8:00 was told that 12:30 in the afternoon that they had just decided if they're going to put it on service bulletin instead of the Ford warranty that I had purchased an 12:30 in the afternoon that they had just decided if they're going to put it on service bulletin instead of the Ford warranty that I had purchased and then asked me to wait another 3 hours for them to repair it . Can't for the life of me figure out why they didn't start the repair at 8:00 in the morning and as the job progressed then decided how it was going to be charged or billed .at which time I made an appointment for the following week and set roughly another 3 hours for them to finish up the job More

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I waited for over a total of 12 hours for my truck to be repaired. I can't back 3 times for the same issue. I wasn't offered a loaner vehicle. I wasn't even offered a courtesy ride instead of having to wait repaired. I can't back 3 times for the same issue. I wasn't offered a loaner vehicle. I wasn't even offered a courtesy ride instead of having to wait at the dealership. I was given a 9:30 appointment, and my vehicle sat in the same spot until 2😤. I had to take off work twice, and lost my job😞. I have a full coverage warranty and can't understand why I wasn't assisted with better care or customer service. There wasn't any communication concerning my vehicle until I asked the fifth time. Another person had to look into what was going on just for anyone to get back to me. #Poorcustomerservice More

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They are always professional and courteous. It never takes very long for th appointment! Thank you!!! It never takes very long for th appointment! Thank you!!! More

by NORWICKMICH Verified Customer Verified Customer

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I’m very satisfied with the quality of work that was done on my vehicle. It looks like a new car on my vehicle. It looks like a new car More

by JOHNSOND353 Verified Customer Verified Customer

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I FIND THEM EASY TO DEAL WITH AND TO GET MY VHICLES IN, IN A TIMELY MANNER. THEY ANSWER ANY QUESTIONS I HAVE. I HAVE BEEN COMING TO COURTSTREET FORD FOR YEARS AND HAVE GOTTEN TO KNOW THE STAFF CLOSESLY. TH IN A TIMELY MANNER. THEY ANSWER ANY QUESTIONS I HAVE. I HAVE BEEN COMING TO COURTSTREET FORD FOR YEARS AND HAVE GOTTEN TO KNOW THE STAFF CLOSESLY. THEY ARE A GOOD GROUP OF PEOPLE. More

by JRASMUSSENSAPD Verified Customer Verified Customer

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I thought over the last few years the service my family and I have received was some of the best in the county. Thanks for always operating in integrity. and I have received was some of the best in the county. Thanks for always operating in integrity. More

by 316BENDT Verified Customer Verified Customer

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Great service, Court street ford always takes care of me. The popcorn and coffee is amazing. Feel right at home. The popcorn and coffee is amazing. Feel right at home. More

by Sethsnacks08 Verified Customer Verified Customer

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Professional courteous and thorough with a smile with completing the repair on time as promised completing the repair on time as promised More

by LRC7119 Verified Customer Verified Customer

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Service was great , The people were friendly and courteous. The waiting room was comfortable and they had popcorn courteous. The waiting room was comfortable and they had popcorn More

by BILLLUCYETZEL Verified Customer Verified Customer

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Always pleasant and helpful. Diagnosed that a new battery was needed. Quote was very reasonable. I will go back to them. Diagnosed that a new battery was needed. Quote was very reasonable. I will go back to them. More

by Bryan Davis Verified Customer Verified Customer

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