Anahi Quizhpe

Anahi was the first person that assisted me at Honda. She apologized for the wait when I was 15 minutes early. She was very humble and got me started early! I probably went up to her 10 times with differ She apologized for the wait when I was 15 minutes early. She was very humble and got me started early! I probably went up to her 10 times with different questions or requests. She always gave her full attention, and got me exactly what I needed. Thank you Anahi! More

Report | Print

From having a horrible experience with a small business mechanic (not Honda, hence the Five Stars), who failed three times to diagnose my 2011 Honda Pilot, Germain Honda of Naples Service Representative An mechanic (not Honda, hence the Five Stars), who failed three times to diagnose my 2011 Honda Pilot, Germain Honda of Naples Service Representative Anahi took meticulous notes and went out of her way several times for me as well as Adrian the service manager. Thank you! Thank you to Tech Eric for providing a very helpful, truthful diagnostic, completely factual and unbiased. Honda refused to repair my car due to not knowing what was done by the prior mechanic. *DISCLAIMER - Germain Honda Naples Florida or Honda in general nor any staff member employed here, in no way discredited or blamed other businesses and simply stated facts from their thorough, professional diagnostic. They made it clear they have to follow specific legal guidelines in which they did. Respect. After finding this news out I was standing outside when approached by Molly who I had no idea she was in sales. I always had a skeptical attitude toward car sales people. Molly presented with such a calmness I didn't even know she was looking to sell. It is because she wasn't trying to sell me a car. Molly was professionally, and genuinely getting to know me, my story, and my specific needs which created a positive vibe for the sales experience. She spent hours with me and I felt very at peace with her energy and admired her professionalism, customer service, job knowledge, and willingness to go the extra mile. No pun. I highly recommend anyone to go to Germain Honda of Naples and see Molly in sales if you need a car or if you just need any level of assistance, "just looking", or "seriously looking", or just not sure. She is a seasoned expert and completely focused on my specific needs. She will meet you right where you are no matter what. Molly will help you get s car that is good for you based on what you tell her. She didn't try to pressure me at all. Rodrigo, the Sales Manager that was involved with Molly and me also deserves highest commendations! He was readily available when needed and extremely professional, always with a genuine smile and a good hand shake. This good man and the General Manager, James, met with me immediately for some minor fixes I had questions about. Thank you gents. The entire Honda Team is more than exceptional and I am very happy. Being a Navy Corpsman for 14 years I naturally see the genuine respect and aspiration to help their customers. They genuinely desire to help people find the right car and deal. Felt like friends honestly. By the time I was exhausted and ready to get out of there, Angel, a Finance/Businessman- ager, was very patient with my scattered brain. He explained things thoroughly but also explained things again, and sometimes again, and I want him to know I appreciate him too. He even explained things again when I had to fill out some more paperwork! This man knows his finances and will explain patiently and with respect until you get it, or not. Thank you Angel. Audrey, another Finance/Business Manager, came to help out to continue the process. She too, was the epitome of probity with her honesty and authentic advice regarding what service packages to get, if any, and she provided fortnight information regarding costs. Thank you Audrey! I cannot forget my buddy John! This gentlemen and fellow veteran has an amazing energy and loves people. I really enjoyed his complimentary shuttle services and stories in my time of need without a car. Highly recommend this "nice New Yorker", (he will get it). Ask him about New York people vs people here. xxxxxxto you my friend! Keep doing your thing! Ended up getting a CRV. I can't stress enough how satisfied I am with the entire Germain Honda of Naples experience and staff. From General Manager, service, shuttle, sales, management, and financial, Bravo Zulu to James, Anahia, Eric, Adrian, Audrey, Molly, Rodrigo, Angel, and John! Also, the very friendly and helpful ladies at the front. Very welcoming environment! More

Report | Print

Anahi Quizhpe was very nice in working me into their schedule last minute. I was visisting in the area and my A/C stopped working, Anahi worked me in and kept me informed of the situation and progress. schedule last minute. I was visisting in the area and my A/C stopped working, Anahi worked me in and kept me informed of the situation and progress. I was very happy to work with her and Germain for the fist time. More

Report | Print

Comfortable and friendly people. Clean environment. Like the coffee bar setup and easy to browse new cars. Clean environment. Like the coffee bar setup and easy to browse new cars. More

Report | Print

Germain Honda of Naples is very customer oriented and is very responsible to customer needs very responsible to customer needs More

Report | Print

Service was outstanding since the moment I arrived. Carlos Lopez was very professional, thorough and very kind. Everything was ver good. Carlos Lopez was very professional, thorough and very kind. Everything was ver good. More

Report | Print