Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ana Lugo
Ana Lugo at Walt Massey Chevrolet Marion

Ana Lugo

Service Manager

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

Contact Me
5.0
5 Reviews
5.0

5 Reviews

Write a Review

5 Reviews of Ana Lugo

June 29, 2025

Dealership Rating
Employee Rating

Took way too long, and didn’t explain the money deal properly. wouldn’t recommend More

by countsnotaryservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Frank Wallace, Amber Barnes

Report | Print
Jul 01, 2025

Walt Massey Chevrolet Marion responded

We’re sorry to hear about your experience and understand your frustration. Clear communication and respecting your time are very important to us, and we’d appreciate the chance to learn more and make it right. Please feel free to contact us directly.

June 26, 2025

Dealership Rating
Employee Rating

The service advisors are very courteous and help me with issues and scheduling future service appointments More

by lastcall67
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Staci Brawner, Robert Brown , Brandon in the service dept

Report | Print
Jun 28, 2025

Walt Massey Chevrolet Marion responded

We’re glad to hear our service advisors are taking great care of you and helping with your service needs. Providing courteous and helpful support is what we aim for—thanks for sharing!

June 26, 2025

Dealership Rating
Employee Rating

Very please with overall service of support team recommend Walt Massey to family and friends for buying and serving vehicles More

by jg1459911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, Frank Wallace, James Ford, David Mckee, Ladarrius Woodard, Staci Brawner, Amber Barnes, Robert Brown

Report | Print
Jun 28, 2025

Walt Massey Chevrolet Marion responded

We’re sorry to hear about your experience and understand your frustration. This isn’t the level of service we aim to provide, and we’d appreciate the opportunity to make things right. Please Dan Schian, our General Manager directly so we can look into this and address your concerns.

June 16, 2025

Dealership Rating
Employee Rating

Robert has always been great to my family and I. I have always recommended him to others for service. More

by spencer.morris06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Wallace, Robert Brown

Report | Print
Jun 19, 2025

Walt Massey Chevrolet Marion responded

We truly appreciate your continued support and kind words about Robert! It means a lot that you’ve recommended him to others—he’s a valued part of our team, and we’re glad he’s earned your trust.

June 13, 2025

Dealership Rating
Employee Rating

This staff has always been great! I love doing business with them and will continue doing business with them! More

by spencer.morris06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Wallace, Staci Brawner, Robert Brown

Report | Print
Jun 19, 2025

Walt Massey Chevrolet Marion responded

We’re so glad to hear that! Your loyalty means the world to us, and we look forward to continuing to serve you with the same great experience every time.

Dealership Inventory (87 Vehicles)

new 2025 Chevrolet Tahoe car, priced at $78,615
2025 Chevrolet Tahoe
new
Iridescent Pearl Tricoat exterior
Automatic
Four-wheel Drive
$78,615
View Details
new 2024 Chevrolet Colorado car, priced at $39,240
2024 Chevrolet Colorado
new
Sterling Gray Metallic exterior
Automatic
Rear-wheel Drive
$39,240
View Details
used 2024 Ford Edge car, priced at $33,699
2024 Ford Edge
used
Star White Metallic Tri-Coat exterior
Automatic
All-wheel Drive
$33,699
View Details
new 2025 Chevrolet Silverado 1500 car, priced at $56,714
2025 Chevrolet Silverado 1500
new
Slate Gray Metallic exterior
Automatic
Four-wheel Drive
$56,714
View Details
new 2025 Chevrolet Silverado 1500 car, priced at $60,671
2025 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
$60,671
View Details
used 2024 Chevrolet Silverado 3500 car, priced at $68,399
2024 Chevrolet Silverado 3500
used
Black exterior
Automatic
Four-wheel Drive
$68,399
View Details
View All Inventory