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Ana Alvarez
27 Reviews
27 Reviews
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27 Reviews of Ana Alvarez
June 22, 2025
Very easy to schedule appt. Anna was very helpful and followed up to make sure we had all we needed. Anna was very helpful and followed up to make sure we had all we needed. More
by esgorton
Verified CustomerOther Employees Tagged: Marco D., Keith Fernando
June 18, 2025
You were unable to accept payment because of your computer system problems this delaying our car as we are forced to run around to multiply people, computers and even buildings. Then being unable to computer system problems this delaying our car as we are forced to run around to multiply people, computers and even buildings. Then being unable to confirm we payed saying "I don't think we can let you leave". Completely Unacceptable. Absolute worst. Train your staff in what to do when your system is down. More
by REITER.NADINE
June 17, 2025
We had a great experience! Abdul, our sales guy, helped us zero in on what we wanted in no time and got an amazing deal for us! We love our Ioniq 5!!! Thanks Seattle Hyundai Abdul, our sales guy, helped us zero in on what we wanted in no time and got an amazing deal for us! We love our Ioniq 5!!! Thanks Seattle Hyundai More
by KEETARP.IN.USA
Other Employees Tagged: Ashley L., Mustaf Abdulkadir, Marco D., Matt Trujillo, Ryan Walen, Rachel Walen, Kasim Sabir, Keith Fernando
May 25, 2025
Excellent customer service, very on top of customer relations. Go out of their way to perform required maintenance. relations. Go out of their way to perform required maintenance. More
by ALT6290
Other Employees Tagged: Marco D., Keith Fernando
May 07, 2025
They are nice and professional- no complaints on the service. They have plenty of openings so you can get seen quickly. My only complaint, and it might be my misunderstanding, is that I was charged for service. They have plenty of openings so you can get seen quickly. My only complaint, and it might be my misunderstanding, is that I was charged for an oil change my car needed when the hyundai dealership I got my car from said they wouldn't have charged me and it should have been free since I bought a brand new vehicle under all the warranties. I might be misunderstanding the complimentary service warranty and they are in the right but it feels wrong when all other new hyundai owners I know haven't paid for an oil change and my dealership of purchase said it should have been free. At first the reason was because they could not find my name and vehicle's warranty. Then when I called a week later it was because my car hadn't been driven 8,000 miles yet. I don't know how you could ask me to wait 4,000 more miles for an oil change when my vehicle says it needed it now. Also, it does take a million years to reach their service department. The shortest wait time for a phone call was around 16 minutes and the longest was 25 minutes. More
by Gabe
May 05, 2025
Ana is a great help and a pleasure to work with. i will be returning for more work here i will be returning for more work here More
by Starscourge Radahn
Other Employees Tagged: Marco D., Keith Fernando
May 02, 2025
I had a crack on my window without any impacts. Marco checked with me the previous day told me they will check during service. I double checked before the appointment. They find a way to add/find o Marco checked with me the previous day told me they will check during service. I double checked before the appointment. They find a way to add/find one to tell me the warranty won't work for that. We have 2 vehicles leased for our company with Seattle Hyundai. The sales rep we had when we leased the vehicle was awesome. More
by THIBAULT.BEAUGENDRE
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