Amy Trotter

My service experience was terrific. The whole staff at the store was extremely nice, & professional. I will use Walt Massey for all of my vehicle needs! The whole staff at the store was extremely nice, & professional. I will use Walt Massey for all of my vehicle needs! More

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Thank you for getting my family back on the road in a timely manner. We really appreciate it! timely manner. We really appreciate it! More

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The service Manager and Writer were very friendly and knowledgeable. The Technician quickly diagnosed the problems and repaired my truck. knowledgeable. The Technician quickly diagnosed the problems and repaired my truck. More

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This dealership has went above and beyond to make my experience as wonderful as it can be. Thank you for such excellent service experience as wonderful as it can be. Thank you for such excellent service More

by woody1014 Verified Customer Verified Customer

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Very easy to deal with. The sales people were very friendly and helpful while buying my truck. The sales people were very friendly and helpful while buying my truck. More

by T_barrios Verified Customer Verified Customer

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Very dishonest and under handed. Gave a quote of $165 for diagnostic (transmission diagnosis) then when arrived to pick truck up charged $195. Stated was taxes and fees added to the Gave a quote of $165 for diagnostic (transmission diagnosis) then when arrived to pick truck up charged $195. Stated was taxes and fees added to the $165. This should have been told would be added when quote was given not added then told. Will not be doing business there again or recommending them. Will travel out of town and probably swap brand of cars now to foreign made if this is how Chevrolet has gone. Have owned numerous general motor vehicles but won’t spend money on another. Very disappointed after trying to spend money locally at home town dealership. More

by Big Mac Verified Customer Verified Customer

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Awesome staff! Helpful, friendly, courteous, and lots of knowledge. Dana was a pleasure to work with! Helpful, friendly, courteous, and lots of knowledge. Dana was a pleasure to work with! More

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I had a great experience at Walt Massey Service Dept. They quickly fixed some parts that were missing or broken in my vehicle. Amy Trotter met me outside the service center each time so that I didn't hav They quickly fixed some parts that were missing or broken in my vehicle. Amy Trotter met me outside the service center each time so that I didn't have to even go inside. She was very friendly and made it an even better experience. Customer service has been lacking in a lot of places but not at Walt Massey. They did a great job from start to finish!! More

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Nice friendly sales person when in service area all work explained completely paperwork easy to read. explained completely paperwork easy to read. More

by edwardsvickie Verified Customer Verified Customer

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Friendly staff. Solve my issues in a timely manner. The lady I talk to was really nice and knowledgeable of my situation with my vehicle. Solve my issues in a timely manner. The lady I talk to was really nice and knowledgeable of my situation with my vehicle. More

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