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Amy Trotter
Amy Trotter at Walt Massey Chrysler Dodge Jeep RAM Columbia

Amy Trotter

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Columbia

1470 Hwy 98 E
Columbia, MS 39429

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4.9
18 Reviews
4.9

18 Reviews

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18 Reviews of Amy Trotter

November 28, 2025

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Employee Rating

Makes getting truck serviced too easy , they pick it up service it drop it off , More

by Razz7714
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Recommend Dealer
Yes
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Dec 01, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Glad to hear the pickup and drop-off service is making things easier for you. Convenience is a big part of what we aim to provide, and it’s great to know the process has been working well. Thanks for sharing your experience.

November 20, 2025

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Amy was so helpful and kept me up to date in the progress of my vehicle. I give her a 10 out of 10 recommend! More

by Val
Recommend Dealer
Yes

Other Employees Tagged: Amy Trotter

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Nov 21, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Great to hear Amy took such good care of you. Staying on top of communication makes a big difference, and she’ll appreciate the 10 out of 10. Thanks for the recommendation — we’re here whenever you need us next.

November 18, 2025

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The team was able to get me in a loaner vehicle until the back ordered parts were ready for my truck. Everyone was super helpful More

by Kyle Ard
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Yes
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Nov 21, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Great to hear the team was able to take care of you while the back-ordered parts came in. Getting you into a loaner and keeping things moving is exactly the kind of support we want to provide. Glad everyone was helpful throughout the process.

November 17, 2025

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Excellent Great experience they was fast and efficient They was real courteous and made me feel at home More

by calbert900
Recommend Dealer
Yes

Other Employees Tagged: Amy Trotter

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Nov 21, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Great to hear your visit was such a good one. Fast, efficient service with a team that makes you feel at home is exactly what we aim for. We appreciate you sharing this and look forward to seeing you again.

November 13, 2025

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Outstanding service! ! Anthony was very nice and helpful. Fast and thorough service. Very impressed by all involved More

by kaylawllc
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Chapman

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Nov 17, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Great to hear you received outstanding service. Anthony will be glad to know he made a strong impression, and it’s awesome that the whole team delivered fast, thorough support. Thanks for sharing your experience!

September 26, 2025

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Clean and professional took care of my oil change in a short time and had me on my way with a smile More

by ronmoney1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Chapman, Dana Douglas, Chris Waltz

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Oct 01, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re happy to hear your oil change was quick and the team left you with a smile. Thank you for sharing your experience!

September 12, 2025

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Friendly helpful and they pri b ided great customer service i really appreciate Mr Charles More

by rhonda7377
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Chapman, Dana Douglas

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Sep 15, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad to hear Charles provided you with friendly and helpful service. We truly appreciate your kind words and look forward to serving you again!

August 27, 2025

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I received excellent service at Walt Massey and am happy with the repairs and price. More

by nlosito94
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Chapman, Dana Douglas

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Aug 27, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear you’re happy with both the repairs and the price! Thank you for trusting us with your vehicle.

August 22, 2025

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Great place. Love coming to this location. Everyone is helpful . And friendly. Thank you for always taking care of my car More

by charmedladi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Chapman, Dana Douglas

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Aug 25, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad to hear you enjoy coming to see us! Our team loves making sure you and your car are always well taken care of. Thank you for your kind words!

August 06, 2025

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he kept me updated the whole time and was a really great advisor and I would recommend him to anyone!!!!!!!!!!!! More

by Marissawild8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Chapman, Dana Douglas

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Aug 08, 2025

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

So glad to hear you had such a great experience! We’ll be sure to share your kind words with him—thank you for the recommendation!

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