

Amy Mansfield
Service Advisor
Sands Chrysler Jeep Dodge RAM
501 N West End Blvd
Quakertown, PA 18951
Dealership Experience
12 yrs, 11 mos
Industry Experience
20 yrs, 5 mos
488 Reviews
Write a Review488 Reviews of Amy Mansfield
June 04, 2025
Amy was informative and friendly. My car needed work, and she went over everything with me, and set appropriate expectations for the cost and time the repair would take My car needed work, and she went over everything with me, and set appropriate expectations for the cost and time the repair would take More
June 04, 2025
Ken did everything he said he was going to do and got me done in a timely fashion. done in a timely fashion. More
Other Employees Tagged: Ray McKnight, Karla Stark, Lexi Montero , Ken
June 04, 2025
Amy was informative and friendly. My car needed work, and she went over everything with me, and set appropriate expectations for the cost and time the repair would take My car needed work, and she went over everything with me, and set appropriate expectations for the cost and time the repair would take More
June 02, 2025
I was very satisfied with the work that was done and the manner in which everything was handled. manner in which everything was handled. More
Other Employees Tagged: Ray McKnight, Lexi Montero
May 31, 2025
as always Amy was great with helping me with pricing and setting me up with service appointments setting me up with service appointments More
Other Employees Tagged: Karla Stark
May 30, 2025
For the second time, my Wrangler displayed a problem with a recall involving the clutch. I dropped off my Jeep around 7:45 am that morning and heard nothing all day. No updates. I texted the service dept. a recall involving the clutch. I dropped off my Jeep around 7:45 am that morning and heard nothing all day. No updates. I texted the service dept. using the text they sent me but nothing. I finally called after 5 pm and was told they were still working on it and wanted to keep it until the following day. That wasn't a problem, but letting me know so I could let my ride back to Sands know would have been the courteous thing to do. It was ready the next morning, but they again couldn't find a problem. Instead of just admitting they couldn't find anything, of course, they blamed it on "improper clutch operation." I have been driving a manual transmission for most of my life and know how to operate a clutch. Never have I had a clutch need to be replaced or heat up no matter the driving conditions. I understand that sometimes nothing can be found BUT - blaming me - the operator - isn't acceptable. More
Other Employees Tagged: Ray McKnight, Lexi Montero
May 29, 2025
I always have a great experience when dealing with this dealership. always a great experience dealership. always a great experience More
Other Employees Tagged: Ray McKnight, Lexi Montero
May 28, 2025
She made my service easy and made sure my questions were answered correctly ight away answered correctly ight away More
Other Employees Tagged: Ray McKnight, Andrew Devine, Lexi Montero

