Amy Lancaster | Page 19

Very pleasant experience. Avery Cooper Was very attentive and helpful and dealership was very responsive and accommodating. Very attractive pricing as well. Highly recommended Avery Cooper Was very attentive and helpful and dealership was very responsive and accommodating. Very attractive pricing as well. Highly recommended. More

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A great experience buying my vehicle from this BMW dealership. Everyone was very professional and made my experience special. dealership. Everyone was very professional and made my experience special. More

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The buying experience was outstanding! ! Amy did a great job getting us the vehicle that we wanted. We have been using Galleria to service our BMW’s for years and love it there! Billy in t ! Amy did a great job getting us the vehicle that we wanted. We have been using Galleria to service our BMW’s for years and love it there! Billy in the service department is the best!!! More

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Galleria BMW customer service is top notch. Amy Lancaster is the best Senior Client Advisor anywhere. She knows her stuff and is so personable. She made our car buying experience flawless. Cody Amy Lancaster is the best Senior Client Advisor anywhere. She knows her stuff and is so personable. She made our car buying experience flawless. Cody Bowman made the financial aspect of the car buying experience seamless. They are both very professional and knowledgeable. This is my second time purchasing a car from Galleria BMW and I always leave there with a smile on my face. If you are looking to purchase a car/suv, then look no further than Galleria BMW. More

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Shane was amazing. He was always available and returned all my calls very quick. Shane made the purchesing of my car very smooth even though it was an out of state deal He was always available and returned all my calls very quick. Shane made the purchesing of my car very smooth even though it was an out of state deal. Highly recommend Shane and Galleria for your next car. Thank you Shane. Great job. More

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I came in last minute just to ask about the car but ended up leaving with it that night!! All thanks to Amy! She was very helpful and approachable. I am a first time buyer so I expected to be more nervous bu up leaving with it that night!! All thanks to Amy! She was very helpful and approachable. I am a first time buyer so I expected to be more nervous but she helped me with the whole process and even called Mercedes to help me set up my account. Everyone at Galleria BMW was very friendly and focused on delivering great service for me and other customers. Thank you Amy!! More

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Amy Lancaster at Galleria BMW is truly exceptional. Her knowledge of BMW vehicles is impressive, and she approaches her work with the utmost professionalism. Amy's attentiveness to her customers' needs Her knowledge of BMW vehicles is impressive, and she approaches her work with the utmost professionalism. Amy's attentiveness to her customers' needs is remarkable; it's like being part of the BMW family when you work with her. She's not just a car salesperson; she's a trusted advisor who ensures you make the right choice for your BMW needs. More

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I was slightly disappointed with the lack of interaction of my salesperson. I waited for quite a while for finance but she left me unattended after I signed the warranty with no explanation of the BMW Care of my salesperson. I waited for quite a while for finance but she left me unattended after I signed the warranty with no explanation of the BMW Care service, Sirius XM service or helping with setting up the car’s technology. This was surprising as she was always readily available on text or email prior to the purchase decision. More

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This was by far the best car buying experience I’ve ever had. It’s no secret that car buying can be daunting, emotionally exhausting, and often difficult. I felt like everyone was so nice, honest, and most had. It’s no secret that car buying can be daunting, emotionally exhausting, and often difficult. I felt like everyone was so nice, honest, and most of all, patient with me. I ask a lot of questions! We went through several financing options and landed on what I felt was right for me, with no pressure from Amy, nor the financing managers- Cody and David. Jacob Byrd was very instrumental in helping me select my new purchase and was extremely nice and professional. When I arrived to get my new vehicle, I was presented with a plaque and a red bow experience. What a special moment, not to mention, several goodies from Amy. Amy even set up my car Bluetooth, my BMW App and more after I unveiled my new ride. I can’t say enough about Galleria BMW, I will most definitely be buying my next purchase from them as well, but for now- I get to enjoy my beautiful new ride!!! More

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I am 700 miles from Galleria, but you would think I was right there from the great customer service I received from Amazon and her colleges. right there from the great customer service I received from Amazon and her colleges. More

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