Amy Krutsinger

My experience with AutoNation, specifically with their commercial manager Amy, was nothing short of a nightmare dressed as a business transaction. The disdain and utter lack of professionalism I encounter commercial manager Amy, was nothing short of a nightmare dressed as a business transaction. The disdain and utter lack of professionalism I encountered was mind-boggling. It's as if the concept of customer service was an alien notion to her. Each unanswered call, each moment of silence, felt like a slap in the face—a clear message that my business, and by extension, I myself, were of no consequence.Imagine reaching out six times, each call echoing into a void, punctuated by a single, half-hearted callback that served only to highlight Amy's apparent irritation at having to deal with a "mere" small business owner looking to purchase three trucks. It was a masterclass in how to alienate and dishearten a customer. The message was crystal clear: I was an annoyance, an unwelcome interruption to her day.This wasn't just rudeness; it was an outright dismissal, a level of unprofessionalism so profound it left me reeling. It's one thing to miss a call, but it's an entirely different universe to make a customer feel like an unwelcome burden. This wasn't merely a lost sale; it was a lost opportunity for AutoNation to show that it values every customer, regardless of the size of their purchase.I was driven away, not just by the absence of service, but by the palpable disdain with which I was treated. My advice to anyone considering giving their business to AutoNation, especially to those dealing with Amy, is to run—not walk—in the opposite direction. There are places where your business and you as a person will be valued and respected. Unfortunately, AutoNation, under Amy's guidance, is not that place. My ordeal was a stark reminder that where one chooses to spend their hard-earned money is important. Choose a dealership that doesn't just want your business but respects it. More

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Ask for Amy Krutsinger! She went above and beyond to put me in my dream vehicle!!! She treated me and my family like we were family; she was very personable, welcoming and c She went above and beyond to put me in my dream vehicle!!! She treated me and my family like we were family; she was very personable, welcoming and checked in on us even after the purchase. More

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Excellent service Amy from finance went above and beyond to make it a refreshing w to make it a refreshing w More

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AMY AND SCOTTY MADE THIS THE EASIEST PURCHASE I HAVE MADE IN YEARS. VERY KNOWLEGEABLE ,HELPFUL AND CONSIDERATE PEOPLE! IN YEARS. VERY KNOWLEGEABLE ,HELPFUL AND CONSIDERATE PEOPLE! More

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Been 19 years since I bought a new truck. Everyone I worked with was great. Mike, Amy, and Nazeeb (hope that correct spelling). No pressure and treated this old man with respect and no pressu Everyone I worked with was great. Mike, Amy, and Nazeeb (hope that correct spelling). No pressure and treated this old man with respect and no pressure sales. Mike got me exactly what I wanted from the Colorado Springs. I hope this Dodge Ram is as great as my 2004 Ram was. I would highly recommend Broadway Dodge Auto Nation. In our country of uncertainty it is awesome to know and meet good people and that I did. Thank you. More

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The sales manager worked very hard to get the deal done and made sure I was satisfied in my purchase. and made sure I was satisfied in my purchase. More

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AutoNation dodge ram on broadway is an Amazing dealership that makes you feel welcome, with amazing friendly staff. that makes you feel welcome, with amazing friendly staff. More

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Had a great experience with this dealership. I had some very specific requirements and they went out of their way to help me. I would definitely recommend to my friends and family. I had some very specific requirements and they went out of their way to help me. I would definitely recommend to my friends and family. More

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Love the employees at the dealership,would defer friends and family’s to visit the dealership and family’s to visit the dealership More

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I went in for an oil change and requested a new plug for the oil pan with a gasket. I got a new plug but it didn’t have a gasket and they smeared some kind of sealant around the plug. the oil pan with a gasket. I got a new plug but it didn’t have a gasket and they smeared some kind of sealant around the plug. More

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