Amy Keller
Amy Keller at Ourisman Honda of Woodbridge

Amy Keller

Warranties Clerk

Ourisman Honda of Woodbridge

14201 Richmond Hwy
Woodbridge, VA 22191

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4 Reviews

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4 Reviews

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4 Reviews of Amy Keller

October 20, 2022

Dealership Rating
Employee Rating

WORST CUSTOMER SERVICE EVER! Stay away. Go to another Honda because this one does not care about customers. UPDATE: I tried to give a second chance 2 years later and nothing h More

by Newellrand99
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alex Lemus

Oct 22, 2022

Ourisman Honda of Woodbridge responded

Newellrand99, Thank you for taking the time to leave us this a review. We always want to provide the best customer service and would greatly appreciate the opportunity to talk to you about your recent visit. At a time that works best for you, please contact Adam Berman 703-491-4499. We look forward to hearing from you soon.

Oct 24, 2022

Newellrand99 responded

I emailed Adam on 10/18 and did not get a response. I spoke to Amy. I would honestly like a number to corporate to discuss my experience because this dealership doesn’t seem to care one bit. It’s sad. If you would like to discuss, email is the best way to reach me. Thanks.

February 08, 2022

Dealership Rating
Employee Rating

Khalid was polite, professional, and upfront from start to finish! He made the process easy and fun. We all laughed and had a great time. Everyone at the Hendricks Honda Team was great. The manager (Shawn) More

by Jason B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2022

Ourisman Honda of Woodbridge responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 26, 2021

Dealership Rating
Employee Rating

Have been bringing my Accord here since 2014 and have received outstanding service. Al Adcock is very knowledgeable and always so friendly! I recommend this dealership! More

by Leaza62
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Richards, Sam Maddalena , Al Adcock

Jul 06, 2021

Ourisman Honda of Woodbridge responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 28, 2014

Dealership Rating

Awesome customer service! I bring all of my cars to this dealership for service, and let me say that I would NEVER go anywhere else for service! They are open seven days a week More

by Irish eyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristi Richards, Sam Maddalena

Dec 31, 2014

Ourisman Honda of Woodbridge responded

Hello Irish Eyes, On behalf of Hendrick Honda Woodbridge, I would like to thank you for your recent review of our Service Department on DealerRater. As being one of our loyal customers, you know that our customers are our priority and we try to give our customers the best service that we can. Thank you for your compliment on Sam and how he has always given you spectacular customer service. If you are ever in need of assistance with your vehicle, please give our Service BDC a call and they will try to assist you in any way they can. Remember, they can also schedule your next service appointment! Thank you again, Diane Norris