Amy Felix
Amy Felix at Mazda of Claremont
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Amy Felix

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.9
134 Reviews
4.9

134 Reviews

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134 Reviews of Amy Felix

November 16, 2024

Dealership Rating
Employee Rating

Mazda of Claremont is the a number one dealer for me, I am 70+ years old I am in my entire life I have never found a dealer that treats you with the dignity and respect as Mazda of Claremont. I’ve purch More

by FLATFOOT_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Mazda of Claremont responded

We're so happy to hear that our staff at Mazda of Claremont has exceeded your expectations. We are always more than happy to assist you if anything else comes up and thank you for spreading the word!

November 13, 2024

Dealership Rating
Employee Rating

I've been having issues with my engine making a clicking nose for over 2.5 years. I was dealing with a different dealership who told me I made the noise up and I started to think id never fix my car. I deci More

by CHELSIEKENT16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Mazda of Claremont responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

November 05, 2024

Dealership Rating
Employee Rating

Great service very prompt . Surprised that the mechanic sends video of service. Very much appreciated. More

by CHELENG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, Mark Madrid

Nov 07, 2024

Mazda of Claremont responded

Thank you so much for your excellent review and rating. We are pleased to hear that you appreciate our transparency service video. If you have any questions, please don't hesitate to contact us.

November 05, 2024

Dealership Rating
Employee Rating

Had a difficult time with the purchasing but customer service dept reached out and made sure the experience was great and my issues were resolved. That is the mark of a good dealership. They took ownersh More

by BURGANDY4D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Ramirez, Luis Vivar

Nov 07, 2024

Mazda of Claremont responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your experience and will be sure to pass on your kind words to our team. Please let us know if there's anything else we can do for you.

October 28, 2024

Dealership Rating
Employee Rating

I came due to noise eminating from driver-side headlight. Amy took note of the problem, and confirmed the noise source. It was taken in and that was also confirmed by the tech. Amy told me that part need to More

by AAA1958
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Mazda of Claremont responded

Thank you for your glowing review; we are happy to pass along your comments to the team here at Mazda of Claremont! If you need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2024

Dealership Rating
Employee Rating

Great customer service! Martin was very helpful and the entire service process was smooth. Thank you very much for the assistance. More

by maciyaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Ramirez

Oct 25, 2024

Mazda of Claremont responded

Thank you for your excellent review. We are so pleased to hear that Martin and our team gave you the service you deserve. Have a wonderful weekend!

October 20, 2024

Dealership Rating
Employee Rating

Excellent customer service, friendly advisers and very helpful staff during my waiting time. Sales person answered all my questions. More

by lvr2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Mazda of Claremont responded

We love reading that you were happy with your customer service experience and that our team was able to answer your questions! Thank you!

October 17, 2024

Dealership Rating
Employee Rating

Thank you very much for your service I really like this car thank you so much More

by Bayraman561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Mazda of Claremont responded

It's great to know that our team at Mazda of Claremont was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

October 16, 2024

Dealership Rating
Employee Rating

Listened to my concerns and addressed issues with my car immediately. Fixed issues at a timely manner. More

by michaellagaite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Oct 18, 2024

Mazda of Claremont responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing Mazda of Claremont and we hope to see you again.

October 12, 2024

Dealership Rating
Employee Rating

They got my issue resolved quickly and my car back to me clean and exactly when promised. More

by BURGANDY4D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Mazda of Claremont responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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