Amy Felix
Amy Felix at Mazda of Claremont
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Amy Felix

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.9
152 Reviews
4.9

152 Reviews

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152 Reviews of Amy Felix

March 26, 2025

Dealership Rating
Employee Rating

Staff in the service department are always very welcoming. Thank you all, appreciate you all. More

by garcia_adri88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Mar 28, 2025

Mazda of Claremont responded

Thank you for your kind words! We’re so glad to hear that our service team continues to make you feel welcomed and appreciated. Your support means a lot to us, and we look forward to serving you again in the future. Thanks again!

March 22, 2025

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Employee Rating

Adrian addressed my car issues in a very professional manner and displayed exceptional customer service. I cannot say the same for how my car was left after the rear struts were replaced. I was hearing More

by mmendez217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, Adrian Hernandez

Mar 24, 2025

Mazda of Claremont responded

Thank you for sharing your experience. We're glad to hear that Adrian provided professional and exceptional service, but we sincerely apologize for the issue with the rear struts. Your safety and satisfaction are our top priorities, and we understand your concern about the oversight. We appreciate you bringing this to our attention, and we will ensure this is addressed with our team to prevent future occurrences. Thank you for your patience, and we truly appreciate your feedback

March 09, 2025

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My advisor was knowledgeable and helpful. Fast and efficient. In and out with ease. They are not trying to do the job I don’t need. My car was returned washed. More

by INYANGONE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Mar 10, 2025

Mazda of Claremont responded

Thank you for your positive feedback! We're thrilled to hear that your advisor was knowledgeable, helpful, and efficient. We always strive to provide honest and necessary service, so it's great to know we met your expectations. Plus, we're happy you received your car back washed and ready to go! If you need anything else in the future, we’re here to help!

February 28, 2025

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Had an outstanding purchasing experience at this dealership. Would strongly recommend this team to friends looking to find their next vehicle. Not only did this dealership work with us to secure a More

by Happy Customer
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Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, Riza Amiri , Colin, Lena

Feb 28, 2025

Mazda of Claremont responded

Thank you for your fantastic review! We're thrilled to hear that you had an outstanding purchasing experience with our team. Colin, Lena, Riza, Roy, and Amy will be so happy to know they made the process smooth, quick, and enjoyable for you. It’s great to hear that our service department also took great care of you! We truly appreciate your recommendation and your support. Enjoy your new vehicle, and let us know if we can assist you in the future!

February 09, 2025

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They were very thorough with the details and were able to fix the problem that other dealerships couldn’t detect. Very friendly and helpful staff. More

by MAGONZO21
Service Price Transparency
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Recommend Dealer
Yes
Feb 11, 2025

Mazda of Claremont responded

Thank you for your feedback! We're so glad our team was able to pinpoint and fix the issue when others couldn't. Your kind words about our friendly and helpful staff mean a lot to us. We appreciate your trust and look forward to assisting you again in the future!

January 31, 2025

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Everytime I bring my vehicle,I receive greatservice. This is the dealership of my choice and will continue to bring my vehicles here. More

by A.DUARTE85
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Mazda of Claremont responded

Thank you for your loyalty and kind words! We're so glad to hear that you consistently receive great service when you visit us. It means a lot to be your dealership of choice, and we look forward to continuing to take care of you and your vehicles for years to come! 🚗😊

January 29, 2025

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They were all nice fast efficient and I definitely will recommend telling my friends and family about Mazda More

by ANNIE17BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Mazda of Claremont responded

Thank you for your fantastic review! We're so glad to hear that you had a fast, efficient, and pleasant experience with us. We truly appreciate your recommendation to friends and family, and we look forward to assisting you again in the future.

January 24, 2025

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Employee Rating

I’m the first time customer. Good experience I have! Thanks everyone in this store! More

by Dora
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Jan 24, 2025

Mazda of Claremont responded

Thank you for sharing your experience! We’re so glad to hear that your first visit was a positive one. We truly appreciate your feedback and look forward to welcoming you back in the future!

January 15, 2025

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Employee Rating

Employees were very friendly,helpful ,dealership had great customer service and left very satisfied with their service. More

by Dave
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 17, 2025

Mazda of Claremont responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up.

January 13, 2025

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Employee Rating

I have given them the highest rating because, they are competent and professional people. Thanks! More

by Otis Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Mazda of Claremont responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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