Amit Thanki | Page 4

Edwin was a pleasure to work with. He took the time to answer all of my questions and was always responsive. He is extremely knowledgeable and made sure that buying process was seamles He took the time to answer all of my questions and was always responsive. He is extremely knowledgeable and made sure that buying process was seamless from start to finish. More

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The dealership environment, courtesy and reception were clean, friendly and welcoming. While the finance gentleman was courteous and polite, there was too much emphasis and some degree of pressure to accep clean, friendly and welcoming. While the finance gentleman was courteous and polite, there was too much emphasis and some degree of pressure to accept the additional warranties offered that were too high priced averaging $4000 for each warranty. More

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I give BMW of Silver Spring and David Davila in Sales my highest personal recommendations. I devoted a significant amount of time researching autos to purchase and dealers to use. Both of the above were am highest personal recommendations. I devoted a significant amount of time researching autos to purchase and dealers to use. Both of the above were among the best I found. I was uncertain about purchasing a BMW but after a test drive and multiple conversational interactions with David, I knew I wanted the car I purchased. I was treated with respect, given all the time I required, never pressured and always a positive learning experience. My deal was a win-win for both BMW Silver Spring and myself. It was comfortably easy to engage and conclude even with having a special order vehicle. There are not enough positives to say about Mr. David Davila. He is a consummate professional in every possible way including post delivery. David is deeply committed to the follow-up and follow-thru post sales experience of his clients. Since my car was delivered, he has given over a half day of personal time in educating and explaining the details and nuances of my vehicle. A BMW is a high end quality auto purchase. BMW of Silver Spring and David Davila exemplify what outstanding auto sales professionalism is and they exceed their own standards. By the way, this applies to everyone there from the ladies who greet you to “Mr. C” in parts who assists in personalization of orders on specialized tires all the way thru to the G.M. who does legwork when others are occupied with clients. Consumer Reports named BMW the top overall brand for safety and overall auto driving experience. The people at BMW Silver Spring create that into reality. More

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Amit is a corporate treasure of BMW of Silver Spring. The resident genius in BMW technology and engineering, Amit was persistent in resolving an idrive9 issue with my new x3 that he determined required The resident genius in BMW technology and engineering, Amit was persistent in resolving an idrive9 issue with my new x3 that he determined required resynching the vehicle with the BMW cloud. It was not readily obvious. Amit also is a treasure for the dealership customers. His engagement on any number of topics discussed during the lengthy session and his depth of character made the afternoon rewarding for me and my wife in so many ways. We look forward to catching up with Amit during our next visit. More

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Ron and Ricky were fantastic to work with. Ron truly went above and beyond, delivering on his promise not to waste my time. He genuinely cared about me as a person, not just as a potential cus Ron truly went above and beyond, delivering on his promise not to waste my time. He genuinely cared about me as a person, not just as a potential customer. He provided valuable advice, even when it wasn’t the right time to make a purchase, and let me know when it would be. This made me feel like he was genuinely looking out for my best interests. I’m planning to buy my next car from him, regardless of which dealership he works at! Ricky, the finance manager, was also incredibly helpful. He patiently answered all my question. He didn’t rush me into making a decision but gave me the time and attention I needed to make an informed choice. I truly appreciated his time and patience. Max was also great! He offered to have food delivered to me while I waited for my deal to seal because I had been there for so long! I’ll happily return to this dealership, which is a 1.5-hour drive from my house, rather than the ones that are only 20 minutes away because of the exceptional service I received. Thank you, Ron, Ricky, and the entire team! More

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BMW of Silver Spring has been wonderful to work with for the last dozen years. the last dozen years. More

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Amit is a Genius who is exceptional in both his knowledge and commitment to his customer. and commitment to his customer. More

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Abiola was responsive and facilitated the buying. He brought the particular car from Baltimore so we could test drive. We had to wait sometime to do the paper work and Bridgett jumped in to finish it He brought the particular car from Baltimore so we could test drive. We had to wait sometime to do the paper work and Bridgett jumped in to finish it. After buying the car, Amit was super helpful to understand all Apps and gizmos that come with the car. Kudos to him. Only suggestion - to provide some snacks for customers waiting like many other dealers😊 More

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I was very impressed by the customer service I received at this dealership. Desirea made the car-buying purchasing very easy and was always happy to answer my questions. Amit spent over an hour with me sho at this dealership. Desirea made the car-buying purchasing very easy and was always happy to answer my questions. Amit spent over an hour with me showing the features of my new car, he is super knowledgeable and passionate about the car. More

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I received great service both in choosing the vehicle and in setting up the vehicle. Eric and Amit did a terrific job and I would be happy to go back to them when I'm in need of my next car. in setting up the vehicle. Eric and Amit did a terrific job and I would be happy to go back to them when I'm in need of my next car. More

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