Amir Shah

Louis provides excellent customer service and the turnaround time on getting back us on the road is amazing. I would like to thank the mechanics for their hard work! turnaround time on getting back us on the road is amazing. I would like to thank the mechanics for their hard work! More

by Mindy Verified Customer Verified Customer

Report | Print

Excellent services! Hafar it’s incredible kind and willing to help you! 10 of a 10 Hafar it’s incredible kind and willing to help you! 10 of a 10 More

by adrian31 Verified Customer Verified Customer

Report | Print

Livermore service team are awesome. They keep us updated on the progress of the repair service always They keep us updated on the progress of the repair service always More

by lrios4 Verified Customer Verified Customer

Report | Print

engine light came on 1 day after purchase, fixed. engine light is back and now we they are to busy in the service department to have to truck looked at "AGAIN" not even we have availability for this engine light is back and now we they are to busy in the service department to have to truck looked at "AGAIN" not even we have availability for this day. Im not happy considering a paid cash! More

by ladybug-2002 Verified Customer Verified Customer

Report | Print

Very helpful. Explained everything that was going to be done. Got us an Uber to go to the mall. Said it would be done in 3 hours and it was Explained everything that was going to be done. Got us an Uber to go to the mall. Said it would be done in 3 hours and it was More

by bob@rec-rentals.com Verified Customer Verified Customer

Report | Print

Louis Lanza is awesome. Best service advisor ever. Quick turn around and quality repairs. Thanks Louis Best service advisor ever. Quick turn around and quality repairs. Thanks Louis More

by jengelbrektson Verified Customer Verified Customer

Report | Print

Amazing service and very responsive staff. Took care of my Stelvio above expectations and came home with a brand new feeling on the car. Took care of my Stelvio above expectations and came home with a brand new feeling on the car. More

by edilcadenas Verified Customer Verified Customer

Report | Print

They texted me multiple times with a chat bot asking for a review. I replied saying they didn't want my review, but they persisted. I then sent one final text saying if the sent me another text or email, I a review. I replied saying they didn't want my review, but they persisted. I then sent one final text saying if the sent me another text or email, I would leave a review. They assured me they would not. A day later I received four emails asking for a review. So here it is: I caught them in multiple lies. Multiple. Bald face lies about contacting the warranty company, and doing diagnostics. Meanwhile I rented a vehicle while I left my vehicle there, and they continued to lie. I will give them this: When they knew I had them in multiple lies, they removed the charges for the multiple diagnostics and only charged me for an alignment. I would take my car to a Volkswagon Dealer before I would ever go back to Livermore. This was their second change. The first time I was there they replaced a belt wrong and I had to have the Maserati dealer in Walnut creek fix it. So, caveat emptor. More

by LawyerUp Verified Customer Verified Customer

Report | Print

Once I was able to make a connection with the service department, I was able to make the appointment I desired. The day of the appointment the service was excellent. department, I was able to make the appointment I desired. The day of the appointment the service was excellent. More

by majquilts Verified Customer Verified Customer

Report | Print

Everything went well, took some time to get it done but at the end it was ok. at the end it was ok. More

by sebaxx6 Verified Customer Verified Customer

Report | Print