Amir Abnoos

They weren’t accurate with any projected numbers the finance manager Amir was rude and changed terms multiple times finance manager Amir was rude and changed terms multiple times More

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Jay, Mike and finance manager took excellent care of us. Kudos to them for going the extra mile Kudos to them for going the extra mile More

by tstevens1024 Verified Customer Verified Customer

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Excellent dealership. From the employees and the facility. We enjoyed every minute of out time together. We were treated with respect and kindness walking us through in a From the employees and the facility. We enjoyed every minute of out time together. We were treated with respect and kindness walking us through in a manner that allowed us to make an educated discussion. Highly recommend the employees we interacted with. Our favorite experience of any car we’ve purchased. More

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Updated my fleet vehicle it was fast and easy! Staff was super friendly and helpful. Staff was super friendly and helpful. More

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***IF YOU HAVE PURCHASED A ZURICH WARRANTY FROM THIS DEALERSHIP CHECK YOUR GLOVEBOX AND DOUBLE CHECK YOUR VEHICLE SERVICE CONTRACT*** I am sharing my experience because what has happened at this de DEALERSHIP CHECK YOUR GLOVEBOX AND DOUBLE CHECK YOUR VEHICLE SERVICE CONTRACT*** I am sharing my experience because what has happened at this dealership was dishonest, unethical and exactly what most car shoppers fear when shopping/purchasing a new vehicle. If you have purchased a vehicle from Bertera Nissan or any dealership for that matter double check your warranty that was sold to you to see what they sold you and double check the stipulations and MILAGE on the warranty that you are being offered. The image I am sharing is from a 3rd party warranty through Zurich that was sold by Bertera Nissan on a Certified Pre Owned Nissan vehicle and shame on me for not realizing sooner and trusting a dealership that has worked with me and 3 Nissan vehicles/ issues in the past. **BOTTOM LINE** I had no intent of purchasing a warranty as I had never purchased one on any pre owned vehicle in the past. This was well known with service, sales and finance. However due to my lack of trust based on experience with Nissan CVT Transmission failure that caused me to be trapped with the Nissan Family I was sold on what was presented to me. I was purchasing a vehicle at almost $38k miles and the warranty which was verbally described to me by someone I had previously done business with and trusted. I signed a document that you see that has no clear warranty information. Again shame on me for being so trusting. The warranty was described to me as 84 months/ 5 years with the end date 5/7/2025 OR 75k miles on top of the mileage that I was purchasing the vehicle at. My vehicle was totaled 3/16/23 and the bank who financed my vehicle advised me to reach out to the dealership to request they cancel my warranty and return any unearned premium for the warranty I did not use. Come to find out the warranty sold to me was specifically for NEW VEHICLES not PRE OWNED. I was only refunded $180.00. The Finance Manager Vinny started my mileage for the warranty at 0 miles although I was purchasing at almost 38K. && I PAID FOR A WARRANTY FROM 0-38K BEFORE I EVEN PURCHASED THE VEHICLE. More

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Great experience buying a car from Bertera Nissan. Everyone we dealt with was friendly. I worked with Hans who’s been super friendly and honest. Everyone we dealt with was friendly. I worked with Hans who’s been super friendly and honest. More

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That’s dealership and best people ever they really work with you. This is our second vehicle with them and I couldn’t ask for a better company. If in the future we are looking for another car definitely a with you. This is our second vehicle with them and I couldn’t ask for a better company. If in the future we are looking for another car definitely a Nissan is a way to go. More

by hayes827.it Verified Customer Verified Customer

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Nice people to deal with. And very friendly but I didn't get the deal I wanted And very friendly but I didn't get the deal I wanted More

by HEIDMAN2 Verified Customer Verified Customer

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Great service! ! They were so accommodating during the whole process, would definetly come back to the service group here. ! They were so accommodating during the whole process, would definetly come back to the service group here. More

by JESSICAMOLGHAN Verified Customer Verified Customer

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The dealership was very helpful and has great customer service skills. Although I had a situation that was an anomaly, Caitlin and staff was able to complete the fix. service skills. Although I had a situation that was an anomaly, Caitlin and staff was able to complete the fix. More

by KENNETHNOISETTE Verified Customer Verified Customer

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