Amer Hajou

Working with the salesperson at Imperial Toyota, Eric, was straightforward with no pressure and I was able to pick my new 2025 Camry quickly after trading in my 15-year-old Camry. However, working with was straightforward with no pressure and I was able to pick my new 2025 Camry quickly after trading in my 15-year-old Camry. However, working with Amer to get the car ready and the paperwork completed was icing on the cake. He not only kept me informed of every next step of the process and how long it would take, he took the time to help me sync my phone to the car’s multimedia technology, explain all the options on the touchscreen and dashboard, and made himself available a few days later when I dropped off/picked up some paperwork, got in the car to answer more questions and told me not to hesitate to contact him if I had any other questions. Amer is the definition of customer service. More

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I have good experience with AMER HAJOU he sold me a new Prius , I’m very happy Prius , I’m very happy More

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I bought my vehiche from Amer Hajou hewas very professional i highly recommend him to family and friends professional i highly recommend him to family and friends More

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Sales - Amer was easy to work with. Pleasant, professional, and not pushy at all. Service - The service department was great. Curtis made sure that I have all the information I nee Pleasant, professional, and not pushy at all. Service - The service department was great. Curtis made sure that I have all the information I needed and more, scheduled everything, and kept me informed throughout. More

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Amer was the best sales person I ever met . I recommend to family and friends I recommend to family and friends More

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Amer was excellent and very professional. Highly recommended. He is knowledgeable and patient. Thank you Amir!!! Highly recommended. He is knowledgeable and patient. Thank you Amir!!! More

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The was the single best car buying experience I have ever had.at Imperial Toyota. They gave me incredible service and attention without annoying pressure. They listened to my needs, worked rapidly to get th had.at Imperial Toyota. They gave me incredible service and attention without annoying pressure. They listened to my needs, worked rapidly to get the car I wanted, and had it ready to go in just a couple of days. AMAZING.!! The best part of it was the teamwork. Amer Hajou was the kindest and very informative salesperson. Amer and Matt Auger one of the sales manager started the ball rolling. And then Bob Baillargeonthe General Sales manager added the cherry on top by acquiring the car for me from another dealership and a sweet trade in offer. It was like clockwork. And the best part is they are still assisting me with any questions I may have on operating the new car. And when you walk in, they make you feel like a member of their family. So grateful for this car experience. And more grateful for the fairness and kindness shown to me. The car is amazing and it makes me feel like a millionaire driving it without that cost of course!! More

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I worked with Amer, to purchase a used 2021 Tacoma. He was extremely responsive, got back to me quickly, and several weeks later when I misplaced some finance paperwork and could not reach anyone in He was extremely responsive, got back to me quickly, and several weeks later when I misplaced some finance paperwork and could not reach anyone in the business office in Milford, Amer chased down the documents that I needed and sent them to me. I think most people expect sales people to forget about you when the sale is done, but Amer was great at post sales service as well. More

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AS I AM TAKING DELIVERY I learn that the (very pricey) truck I purchased came with a single key fob. I found that somewhat disappointing... until I got home and did some research. THEN I learned that a truck I purchased came with a single key fob. I found that somewhat disappointing... until I got home and did some research. THEN I learned that a new programmed fob will likely run over $400! That's a significant hit. Now I'm EXTREMELY disappointed. I think that not disclosing this ahead of time - given the known cost - was irresponsible and - perhaps - unethical. My sales person went to the manager to plead my case. Eric Mamede was unsympathetic. That's why I rated them so badly below ("dealership's explanation of final vehicle pricing") More

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Purchased a new Rav4 recently from Imperial. My salesperson was Amer Hajou. He was up front and honest with everything about the whole process. The vehicle was still in transit when purchased an My salesperson was Amer Hajou. He was up front and honest with everything about the whole process. The vehicle was still in transit when purchased and he always kept me updated with the arrival date. A knowledgeable, no pressure, real gentleman to work with. Everyone I dealt with at this dealership were always friendly and very helpful. More

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