Amanda Schorghofer

The workers there are amazing. They told me what was happening how long it would take and was quick and efficient. Even washed my car for me. They told me what was happening how long it would take and was quick and efficient. Even washed my car for me. More

by jamielc30 Verified Customer Verified Customer

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I purchased a 2015 Ford Fusion on Wednesday, December 4th. On Sunday, December 8, I went to unlock the car and it would not unlock. Thinking that it could be the battery in the remote, I tried the other 4th. On Sunday, December 8, I went to unlock the car and it would not unlock. Thinking that it could be the battery in the remote, I tried the other one. Still nothing. I remove the cover off the lock on the driver side and got in the car. Everything was dead. I popped the hood and of course start looking at the battery because that’s what it seems to be. upon inspecting the battery closer I noticed that it was swollen on the end. I removed the battery and sure enough the other end was the same way. There is no way that this happened within four days of me purchasing the car. It was something that was missed and the service department before the car was sold. I reached out to the dealership and spoke to a sales manager, who pretty much blowed it off and said that they were not going to cover it. I sent pictures and videos to not only Neil, but to also the general manager in an email. I have heard nothing. This is absolutely poor customer service after the sale. I sadly will never purchase another car from this dealership nor will I ever recommend this dealership. if anyone ask me about this dealership, I will tell them the exact problem that I had. I suppose had I bought a brand new car ranging from $50-$100,000 or a preowned car that would’ve been $20-$40,000 they would’ve been all over it to replace the battery. I have purchased a car from a different dealership in Florida several years ago. Had an issue the day after and that dealership bent over backwards to make sure that they took care of the issue so that I was taken care of. It’s not the fact that I can’t afford the battery. It’s the fact of this should’ve been taken care of by the dealership. This leaves a bad taste in my mouth for this dealership and sadly, I will not be returning to this dealership to ever purchase another vehicle again, regardless of how bad that I want a vehicle that they may have. As far as the one that was my sales rep, chip, he was good. I have no complaints with him. My complaints is the management. They don’t care about the customer. Well I suppose they care if you bring a fat wallet to the table. Jillian was really good with finance. I have no complaints with her. More

by dalemartin76 Verified Customer Verified Customer

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Everyone was so helpful and friendly. They all took part in making my car buying experience easy. I will refer them to all my friends and family. They all took part in making my car buying experience easy. I will refer them to all my friends and family. More

by Paula Verified Customer Verified Customer

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Friendly staff across the board. Seamless transaction from sales to finance. Would do business again. Seamless transaction from sales to finance. Would do business again. More

by kjbeach92 Verified Customer Verified Customer

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Amazing quick service. Easy to schedule. Brandon went above and beyond to get my vehicle in quickly and returned to me quickly! Easy to schedule. Brandon went above and beyond to get my vehicle in quickly and returned to me quickly! More

by shanel2 Verified Customer Verified Customer

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The entire process was easy and straightforward. Very satisfied with all the attention to details. Very satisfied with all the attention to details. More

by Marisol Verified Customer Verified Customer

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Excellent all around. Would highly recommend. Lots of great options. You will leave with a vehicle of your choice. Would highly recommend. Lots of great options. You will leave with a vehicle of your choice. More

by MATTWAROSH Verified Customer Verified Customer

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Cameron drove my future vehicle to my work which is customer service excellence. Highly recommend. customer service excellence. Highly recommend. More

by MATTWAROSH Verified Customer Verified Customer

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Excellent service, prompt response to any questions and/or concerns I had, and friendly staff. and/or concerns I had, and friendly staff. More

by Isispayton Verified Customer Verified Customer

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The only place I will take my vehicle for service. Fast, reliable,reasonably priced. Great! Fast, reliable,reasonably priced. Great! More

by prplchic24 Verified Customer Verified Customer

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