Amanda McEachern

There is a billboard close to my house that reads: " Herb Chambers - We don't sell you cars, we help you buy them...". I always thought this was an interesting statement as buying cars is typically any Herb Chambers - We don't sell you cars, we help you buy them...". I always thought this was an interesting statement as buying cars is typically anything but fun. After a ton of research, my wife and I decided that it was time to turn her car in and purchase an Audi Q5 Hybrid. We visited three dealerships in total. The first two dealerships were not able to meet my needs. We ended up at Herb Chambers Audi Brookline where we were fortunate to meet Xavier Pena - Audi Brand Specialist. From the moment I met him, I knew our experience at Herb Chambers was going to be better and different. Xavier was calm, not overly aggressive, confident, and very knowledgeable about the Q5. He was respectful and listened to what we had to say. After a great discussion, he asked us what he could do to help us buy a car. He brought our offer to his Sales Manager, advocated for us and we soon came to an agreement. We drove home late in the day feeling confident that we got the best deal possible and thankful that we took the time to go to Herb Chambers Audi Brookline. I enthusiastically recommend visiting Herb Chambers Audi Brookline and Xavier if you are in the market for an Audi, if you want a great deal and a respectful, seamless purchasing experience. Oh, and by the way, Xavier gave us his personal cell phone number and told us to call at any time if we have any questions. Have you ever had a car salesperson do this? More

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Excellent experience with Ahmad Naeem and Alex Fine; personable, efficient, and courteous, thank you for your professionalism and making this purchase seamless! personable, efficient, and courteous, thank you for your professionalism and making this purchase seamless! More

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We were greeted at the door and helped right away. We were listened to and to what we wanted and needed for a car We were listened to and to what we wanted and needed for a car More

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I was ghosted by this dealership. Amanda took my call and and was very pleasant. She asked me to send information. I sent it, and she acknowledged receiving it. I never heard from her Amanda took my call and and was very pleasant. She asked me to send information. I sent it, and she acknowledged receiving it. I never heard from her again. Nor did I hear from anyone else at the dealership. I reached out several more times and gave up. I bought the identical car from another dealership, Audi Stratham, who is getting a five star review from me. More

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