Amanda Kenning

My daughter brought her jeep in for a check engine light to get checked. Three days later we replaced windshield wipers and power steering fluid. I also requested to Amanda if the service department could l to get checked. Three days later we replaced windshield wipers and power steering fluid. I also requested to Amanda if the service department could look at the carpet in her jeep. It was coming undone on the passenger side front and the passenger rear. They just shoved the carpet under the center console which is what she does all the time and did nothing to the rear. I told Amanda I would pay an hourly fee to have this fixed right. I guess that did not matter. More

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This visit was disappointing. I came in the day before to schedule an appointment to have my auxiliary battery changed, as it was not working and my Jeep Wrangler is still under w I came in the day before to schedule an appointment to have my auxiliary battery changed, as it was not working and my Jeep Wrangler is still under warranty. I asked how long of a job it would be, because if it was a long one I wanted to schedule for the weekend when I'd have a ride. I was told that it was a super quick fix, so I scheduled for the next day after work. I arrived 10 minutes early (2:50pm for a 3pm appointment). It wasn't finished until 5:30pm. I inquired multiple times during the visit what was taking so long, as I know this should be about a 30 minute fix. I was told that they had to completely recharge the broken battery before fixing it because, "We need the error code off of the old battery or Mopar won't pay us for the swap." In my opinion, this could have been done on their own time. My battery was clearly malfunctioning (per the error code on my vehicle and the fact that it wasn't working), and they confirmed that my vehicle is still under warranty by the manufacturer. They should have made the fix and done what they needed to do to get paid (not my responsibility) after fixing my vehicle and letting me leave. I was at the dealership for 2 hours and 40 minutes to ensure they got paid for a part covered by my warranty. More

by kelseyaustin Verified Customer Verified Customer

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She took care of our oil change in a timely manner. Thank you very much. Thank you very much. More

by janellekeith53 Verified Customer Verified Customer

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People are friendly and helpful. The service appointment process was easy to get. Ìwill recommend the dealership to others. The service appointment process was easy to get. Ìwill recommend the dealership to others. More

by xtimeAppt+4053388523 Verified Customer Verified Customer

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The service department was friendly, and I didn’t have to wait long for my vehicle wait long for my vehicle More

by MARLA.HERBERT Verified Customer Verified Customer

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Kind people with great service at a reasonable speed for whats being done. And a nice waiting area whats being done. And a nice waiting area More

by jhardnack420 Verified Customer Verified Customer

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Michael is the best service Advisor I’ve had a chance to deal with. He is very knowledgeable about vehicles and is very prompt on updates. I will continue to recommend all my friends and family to see Micha deal with. He is very knowledgeable about vehicles and is very prompt on updates. I will continue to recommend all my friends and family to see Michael in the service drive at Barry sanders More

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The service department was extremely friendly and easy to work with. Amanda was great to work with and kept me informed every step of the way with my service experience. work with. Amanda was great to work with and kept me informed every step of the way with my service experience. More

by seth_mcfarlin Verified Customer Verified Customer

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It’s impossible to get ahold of anyone in service. The system used there is about the dumbest most in personable system I’ve ever seen. Stop using text messages and answering machines to do what a cu The system used there is about the dumbest most in personable system I’ve ever seen. Stop using text messages and answering machines to do what a customer support team should be doing which talking to your Customer in person. More

by JESSESTOUFFER Verified Customer Verified Customer

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This is the only dealership I take my vehicleto. They always take care of me and my vehicle. Todd and his crew are AWESOME!! They always take care of me and my vehicle. Todd and his crew are AWESOME!! More

by daddyoantie1 Verified Customer Verified Customer

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