
Amanda Hackett
Internet Sales Professional
CMA's Valley Honda
296 Lee Jackson Hwy
Staunton, VA 24401

Dealership Experience
8 yrs, 1 mo
64 Reviews
Write a Review64 Reviews of Amanda Hackett
September 11, 2020
The most important qualities were low price for great value, in an honest forthright manner. Did not waste my valuable time. I will recommend to others. My only critique is that a couple of employees wer value, in an honest forthright manner. Did not waste my valuable time. I will recommend to others. My only critique is that a couple of employees were not wearing masks inside the building while I was there. In this time of pandemic that is spread very easily in enclosed spaces through the air, I believe it’s important that employees should wear masks at all times in order to protect not only want another but any customers that may come in since the virus remains in the air for up to three hours. More
Other Employees Tagged: Joe Tyree, Ben St. Ours
May 19, 2020
This place is an amazing dealership. Customer service is definitely still alive and well at Valley Honda. Brett West was wonderful. He was extremely helpful and easy to work with. He went above and beyon definitely still alive and well at Valley Honda. Brett West was wonderful. He was extremely helpful and easy to work with. He went above and beyond on everything he did. Amanda Hackett was awesome and very efficient with everything she did. She was kind and well mannered through the whole process. Amazing work ethic. Ben St. Ours was exceptional in every step of the car buying process. I have served in the military and fire service for a total of 16 years and definitely recognize his leadership abilities, and can do attitude. Job well done Valley Honda!!! More
Other Employees Tagged: Ben St. Ours
March 27, 2020
Our family just purchased a 2017 Acura RDX from Brett at CMA's Valley Honda. It was such a great experience. Brett was flawless in his delivery and Igor and Ben got me approved within MINUTES. Incredible st CMA's Valley Honda. It was such a great experience. Brett was flawless in his delivery and Igor and Ben got me approved within MINUTES. Incredible staff, amazing price on an immaculate car. We will be back! More
Other Employees Tagged: Scott Simons, Igor Kushnar, Ben St. Ours , Brett West
January 13, 2020
I had been to Valley Honda a few years ago with my ex-wife a few years ago. Remembering that experience was a helpful tool to revisit. Like the first time another memorable experience to take with me. ex-wife a few years ago. Remembering that experience was a helpful tool to revisit. Like the first time another memorable experience to take with me. I was nervous at first arriving at Valley Honda without a friend but John Kaltenborn alleviated any worries or concerns More
Other Employees Tagged: John Kaltenborn
December 22, 2019
Excellent Work Nice work on Elliot's part. Gave us a good overall rundown on capabilities. Helpful in all aspects and got us in and out as quickly as possible. Nice work on Elliot's part. Gave us a good overall rundown on capabilities. Helpful in all aspects and got us in and out as quickly as possible. More
Other Employees Tagged: Elliott Cobb
December 16, 2019
Best place to purchase! Military moving can be very stressful! Valley Honda took a chance and negotiated with me while we were still overseas. We came to an agreement and I Military moving can be very stressful! Valley Honda took a chance and negotiated with me while we were still overseas. We came to an agreement and I was able to pick up the car upon arrival to the states with the requested upgrades. Amanda, Elliot and the whole team there were great. This is the fifth car we have purchased at this dealership. They repair service is also top notch so I highly recommend this dealership. More
Other Employees Tagged: Ahmad Salehi, Elliott Cobb
November 18, 2019
We didn't know it could be this simple and stress free! Being able to communicate via text, telephone and email is great. It gave me time to play with numbers and process features to ensure I could afford a Being able to communicate via text, telephone and email is great. It gave me time to play with numbers and process features to ensure I could afford a 2019 Honda Passport Touring. Amanda Hackett was our first introduction to CMA Valley Honda. I received an email after inquiring through USAA Car Buying service and boy was I glad. She worked with us verbally and electronically to get within our budget. CMA Valley Honda understood that our budget meant what we were comfortable with for a payment, not “we can get you financing to cover that additional over budget cost.” Thank you Amanda! She also spoke with her manager to get us a price that was within budget (Thank you so much!). Again, this was communicated verbally on the telephone and through email. I never felt pressured and after going through and double checking our finances, we determined this was the vehicle for our family. Unfortunately, at the same time, we have an out of town trip planned so we had to hope that the 2019 Honda Passport Touring we wanted in Metallic Steel would still be available. Upon our return, we contacted Amanda to see if it was still available and if the pre-trip sale price was still valid. God was looking out for us because it was still waiting to be purchased by my family. We put a deposit on a vehicle that we had never seen because of the excellent customer service received. We travelled almost 100 miles to purchase a 2019 Honda Passport Touring because the customer service received was astounding. We were not disappointed. Upon arrival, we met Andrew Mongar who assisted us with the sale. We informed Amanda we were on the way and arrangements were made to get the vehicle ready. Andrew was excellent and remained friendly and courteous. He showed us the 2019 Honda Passport Touring for the fist time. He went through and verbally told us about the features and answered all questions or concerns we had. He even got assistance when the trunk would not open with the sway of a foot (it was parked too close to the curb). We never felt rushed or pressured to exceed our budget which was a relief. He even went through a checklist to ensure we knew the bells and whistles of the Passport Touring. Luckily, we are loyal Honda owners and were already aware of some. The final step was to speak with Igor Kushnar who did not push an up-sale (thank you) although we did purchase a bumper to bumper warranty. In our eyes, the relief of not worrying is completely worth the price. All in all, the process was great, the staff was great, the atmosphere was great and our happiness with the 2019 Honda Passport Touring is off the charts! Thanks to everyone who worked or spoke to us! We were 100% completely satisfied with the entire transaction to purchase the 2019 Honda Passport Touring from CMA Valley Honda. Amanda, Andrew and other team members were polite and great to work with. The office was bright and proudly displayed awards (which based on our experience, they completely deserve again). We don’t even mind travelling again for maintenance even though we could get it locally. When excellent customer service is received, it is worth the extra time! We also love the Heroes program and are thankful that CMA Valley Honda is part of USAA Car Buying service. We also told multiple people that we hope to purchase a 2020 Honda Civic SI in the summer from CMA Valley Honda. It may become our dealership for life. PS... I love the picture by the name below because we were spoken to and I don't know the names so the picture made it easy. The extra people contributed to the excellent customer service. More
Other Employees Tagged: Igor Kushnar, Ben St. Ours , Andrew Mongar (5 stars)
November 09, 2019
Highly Recommend My husband and I both agree that Amanda was the best car sales person we have ever had. We showed up to test drive the Honda Pilot and Amanda was very My husband and I both agree that Amanda was the best car sales person we have ever had. We showed up to test drive the Honda Pilot and Amanda was very knowledgeable about the vehicle. She knew every little detail about it. Then when it came to purchasing the vehicle Amanda went above and beyond for us. We can't thank her and Valley Honda enough! We love our new Pilot so much! More
September 18, 2019
Great overall experience This was by far the fastest and easiest car buying experience, Amanda was great..she was very informative, she was pushy, and the whole experience was This was by far the fastest and easiest car buying experience, Amanda was great..she was very informative, she was pushy, and the whole experience was very relaxing. I would recommend this dealership as well as Amanda! Mike was really great in going over the paperwork More
Other Employees Tagged: Mike Shields
September 13, 2019
Best car buying experience I have ever had. As soon as I walked through the door, I knew that I would be a priority. in this car buying experience.. There were no high pressure tactics often uti As soon as I walked through the door, I knew that I would be a priority. in this car buying experience.. There were no high pressure tactics often utilized in other dealerships. Amanda was knowledgeable and generous in taking the time to be sure we understood the features of the car.My family and I purchased 3 new cars and are very happy with our choices. One of the best parts was meeting Mike, the financial manager. He was straight forward and only suggested options that we might need.unlike other dealerships who present a whirlwind of options hoping you will be fooled into buying unneeded options. Valley Honda is the best.. More
Other Employees Tagged: Mike Shields