Amanda Gray
Amanda Gray at Nucar Honda of Westford

Amanda Gray

Service Advisor

Nucar Honda of Westford

299 Littleton Rd
Westford, MA 01886

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rated
65 Reviews
not yet
rated

65 Reviews

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Dealership Experience

6 yrs, 3 mos

Industry Experience

13 yrs, 9 mos

65 Reviews of Amanda Gray

November 15, 2023

Dealership Rating
Employee Rating

BOCH dealership is now NEWCAR. The most unfriendly place. They will not budge on price, and added prices. If you want an honest place, do not go here. SO SAD THAT DEALERSHIP More

by mikedobens1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

May 14, 2023

Dealership Rating
Employee Rating

These was the first time i was greeted with love and affection at service especially at the service department. I would appreciate the efforts of Amanda gray (service advisor) - best, parita More

by Shah.parita1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 05, 2021

Dealership Rating
Employee Rating

I have had a great experience at this dealership. Matt was awesome . He got me what I wanted in a new vehicle. In all they have a great team at West Boch Honda More

by edwardv1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt LaBrecque, Hamid Taghzouit

Aug 17, 2021

Nucar Honda of Westford responded

So glad that you've enjoying working with our team here at Boch Honda West! We appreciate your business and feedback!

August 25, 2020

Dealership Rating
Employee Rating

My 2011 Civic was in for service and I was told the air My 2011 Civic was in for service and I was told the air conditioner needed to be replaced. I had definitely been ready to buy a new car and this con More

by wonderfaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 25, 2020

Nucar Honda of Westford responded

Hi wonderfaye, Thank you for taking the time to leave us a review about your experience. We're sorry that this happened to you and this is not what we strive for. If there is anything we can do, please feel free to reach out. Thanks, Stephanie Cardella, Social Media Coordinator scardella@dcd.auto

July 03, 2020

Dealership Rating
Employee Rating

Great Service !!! BOCH Honda West has a great service center besides their dealership. Always professional, courteous and helpful. Very easy to make an appointment. More

by PeterJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rebekah Martinez, Garrett Hasanbasic, Sam Oliver , CJ Caldwell, Anthony Ferreira, Jeff Kovacek, David Lamb, John Waugh

Jul 03, 2020

Nucar Honda of Westford responded

Hi PeterJP! Thank you so much for your 5 star rating and review! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com 978-589-4913

June 30, 2020

Dealership Rating
Employee Rating

Had a much better experience this time around. Had a bit of a bad experience before which made me hesitant at first. My cars AC went bad and was able to get my car in on a Saturday and back by mid day. Than More

by Mspano23
Recommend Dealer
Yes
Jun 30, 2020

Nucar Honda of Westford responded

Hi Mspano23! Thank you for your 5 star rating and review! I'm glad you gave us another chance to make matters right! We look forward to seeing you again! Emma Carney Customer Relations Manager ecarney@boch.com

June 29, 2020

Dealership Rating
Employee Rating

Replacement battery and Oil change I had a faulty battery, My CRV was towed to the dealership. I was kept informed as to the service needed and completion. I gave the dealership 4 st More

by bmaureenmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2020

Nucar Honda of Westford responded

Hello bmaureenmartin Thank you for your review! Unfortunately I do not understand what you mean by the lack of COVID information. We let all customers know that we use both seat covers and steering wheel covers at all times during this pandemic. We have gloves and Clorox wipes out for our customers and staff at all times! As a dealership we value our customers and staffs health very much! As we all know this is a very difficult time for everyone and we are doing our best to make sure our customers are as comfortable and safe as we possibly can! Thank you! Emma Carney Customer Relations Manager ecarney@boch.com

June 28, 2020

Dealership Rating
Employee Rating

The employees are very professional and the facilities are very clean. No pressure to buy additional service. Suggestions and recommendations for scheduling more work at a later date are appreciated and More

by BILLYMYHOMEY
Recommend Dealer
Yes

Other Employees Tagged: Rebekah Martinez, Garrett Hasanbasic, Sam Oliver , Anthony Ferreira

Jun 29, 2020

Nucar Honda of Westford responded

Hello Billymyhomey! Thank you so much for your review and 5 star rating! We appreciate it! Emma Carney Customer Relations Manager ecarney@boch.com

June 15, 2020

Dealership Rating
Employee Rating

Great experience buying a new vehicle from Mike N., very knowledgeable and friendly. Also everyone else I encountered from Sales, to Service, to Finance were all very helpful and friendly....even one guy i More

by PAPDUGI369
Recommend Dealer
Yes

Other Employees Tagged: Rebekah Martinez, Garrett Hasanbasic, Sam Oliver , Anthony Ferreira, Drew Hartford, Michael Narankevicius, John Waugh, Aliana Yoshida

Jun 16, 2020

Nucar Honda of Westford responded

Hello PAPDUG1369 Thank you for your 5 star rating and review! We appreciate it! Enjoy your new car! Emma Carney Customer Relations Manager ecarney@boch.com

June 15, 2020

Dealership Rating
Employee Rating

I am always pleased with the service I receive at this dealership. One two three four five six seven eight nine ten eleven more words More

by A
Recommend Dealer
Yes

Other Employees Tagged: Aliana Yoshida, Friendly limo driver

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