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Amanda Badgwell
Amanda Badgwell at Tony Serra Nissan

Amanda Badgwell

Service Manager

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

4.7
76 Reviews
4.7

76 Reviews

Write a Review

Industry Experience

6 yrs, 8 mos

76 Reviews of Amanda Badgwell

July 24, 2025

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Great service! They got me right in and were pretty quick! I’ll be bringing my truck to them whenever I need service. Thanks More

by Bevthetigerfan
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Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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July 24, 2025

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The people were really nice , and communicated with me about everything that was going on. More

by lakelover252
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Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks, Reece Weissend , Mona Hurst

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Jul 29, 2025

Tony Serra Nissan responded

That’s how it should be—clear communication and genuinely nice people every step of the way. Glad our team at Tony Serra Nissan in Cullman delivered exactly that.

July 18, 2025

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My vehicle was there for over 2 months to get a warranty repair. Totally unsatisfactory. Communication was terrible. They did not update me at all unless I called and asked the status of the repair. During More

by Bkaetz
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Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Zack Rooks, Reece Weissend , Mona Hurst

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Jul 21, 2025

Tony Serra Nissan responded

Hi there, We’re sorry your experience didn’t hit the mark—feeling like you have to play detective just to get an update is not what we want for anyone at Tony Serra Nissan in Cullman. You’re right that Nissan’s warranty doesn’t cover rentals (we wish we could bend those rules… we’ve tried, the warranty folks don’t laugh). And when loaners run out, it can make a tough situation even tougher. But we absolutely could’ve kept you better in the loop while your vehicle was with us. If you’d like to talk it through, our customer service ninja Maxine is at (256) 676‑2435—she’s great at sorting things out, and she actually answers without you having to play 20 questions.

June 30, 2025

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It not bad deal. It was easy to work thing out. I am have car in day. More

by jasontraywick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Maxine Young, Michael Crider, Cody Salem, Zack Rooks, Reece Weissend , Rebecca Locke

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Jul 01, 2025

Tony Serra Nissan responded

Not bad at all—fast deal, smooth process, and keys in hand the next day? Sounds like a win to us! Thanks for choosing Tony Serra Nissan in Cullman—we’re glad we could get you rolling so quickly!

June 25, 2025

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They were very kind and helpful to me. They did a great job for me. More

by dquinn2327
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Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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June 25, 2025

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Better management and service team than before. We love Mike our Sales Rep he honest and always working for you! More

by NONEGIVEN
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Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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June 23, 2025

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Amanda and her crew are awesome! Great service from a great team! In and out in no time!! Thanks!! More

by clintjustic
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Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

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June 23, 2025

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Everything was excellent just as we have come to expect when having our vehicle serviced here!! More

by cullmanmilne
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Yes
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June 20, 2025

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Had to leave dealership without the oil change due to salesman harassment Wanted to wait on my interest in a 2025 Nissan truck but salesman Elijah kept following me.a More

by dyerjanet81
Recommend Dealer
No

Other Employees Tagged: Amanda Badgwell

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June 19, 2025

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I am always very satisfied doing business with this company. They are kind and knowledgeable. More

by dquinn2327
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Yes
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