Amanda Albert
Amanda Albert at Serra Ford Farmington Hills
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Amanda Albert

Service Advisor

Serra Ford Farmington Hills

39300 W 10 Mile Rd
Farmington Hills, MI 48335

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Amanda Albert

May 12, 2025

Dealership Rating
Employee Rating

Serra Ford helped me set up my appointment and all services I needed so drop off was quick and easy. Service was done within hours and they offered a free car wash. Service Department is 5 Star and More

by dem-227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmalie Talbot

May 04, 2025

Dealership Rating
Employee Rating

A b c d e f g h u j f CD a e u o v a g r p More

by M.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 09, 2025

Serra Ford Farmington Hills responded

Hi, thanks for the great star-rating! Safe travels!

January 26, 2025

Dealership Rating
Employee Rating

Great sale working with Jim Grzywacz. Dealer always great to work with. Service is good. More

by Ramano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Grzywacz

Jan 31, 2025

Serra Ford Farmington Hills responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

December 27, 2024

Dealership Rating
Employee Rating

My total service experience at Serra Ford Farmington Hills for my recent visit was OUTSTANDING!!! My service advisor Amanda A. Is AWESOME!!! More

by Thomas H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Turner

Jan 15, 2025

Serra Ford Farmington Hills responded

Hi Thomas, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2024

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Employee Rating

I have been very pleased with my experience with the service department at Serra Ford. I came to get general maintenance requirements. Amanda was exceptionally professional, patient, and helpful. She to More

by thelmagardner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Serra Ford Farmington Hills responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

November 23, 2024

Dealership Rating
Employee Rating

Serra Ford has always done good, fast, and quality work on my car for the past decade I've been going there. More

by gt500xturbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Serra Ford Farmington Hills responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope you continue to choose Serra Ford Farmington Hills for all your vehicle needs! Take care!

October 27, 2024

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Employee Rating

I had not been do this dealership since it became Serra Ford. I went for an oil change & inspection. My car was done in the time promised & the waiting area was nice. More

by Kprueter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

Serra Ford Farmington Hills responded

Hi, thank you for sharing your positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

September 27, 2024

Dealership Rating
Employee Rating

Completed service at the quoted cost and vehicle was ready on time. Met my expectations. More

by Craig
Service Price Transparency
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Recommend Dealer
Yes

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