
Amanda Albert
Service Advisor
Serra Ford Farmington Hills
39300 W 10 Mile Rd
Farmington Hills, MI 48335
12 Reviews
Write a Review12 Reviews of Amanda Albert
August 01, 2025
The service for picking up the car by the dealership for servicing and returning it to the customer is a good service. However it takes a long time to they had my car all day for a simple oil change. I was servicing and returning it to the customer is a good service. However it takes a long time to they had my car all day for a simple oil change. I was not advised it would be an all day process. Next time I will bring my car and wait at the dealership More
May 15, 2025
Easy to schedule service online. Drop off was quick and staff was very friendly. I even had an option for them to pick up my vehicle from home. I will use them again. Drop off was quick and staff was very friendly. I even had an option for them to pick up my vehicle from home. I will use them again. More
May 12, 2025
Serra Ford helped me set up my appointment and all services I needed so drop off was quick and easy. Service was done within hours and they offered a free car wash. Service Department is 5 Star and services I needed so drop off was quick and easy. Service was done within hours and they offered a free car wash. Service Department is 5 Star and so easy to work with for a great experience. More
Other Employees Tagged: Emmalie Talbot
January 26, 2025
Great sale working with Jim Grzywacz. Dealer always great to work with. Service is good. Dealer always great to work with. Service is good. More
Other Employees Tagged: Jim Grzywacz
December 27, 2024
My total service experience at Serra Ford Farmington Hills for my recent visit was OUTSTANDING!!! My service advisor Amanda A. Is AWESOME!!! Hills for my recent visit was OUTSTANDING!!! My service advisor Amanda A. Is AWESOME!!! More
Other Employees Tagged: John Turner
December 02, 2024
I have been very pleased with my experience with the service department at Serra Ford. I came to get general maintenance requirements. Amanda was exceptionally professional, patient, and helpful. She to service department at Serra Ford. I came to get general maintenance requirements. Amanda was exceptionally professional, patient, and helpful. She took the time to explain various features of my 2023 Ford Escape. More