Alyssa Middleton

Great communication and quick service when scheduled. Alyssa Middleton and Parker Sowles went above and beyond to accommodate some out of the ordinary requests for a track alignment on my Miata, a track Alyssa Middleton and Parker Sowles went above and beyond to accommodate some out of the ordinary requests for a track alignment on my Miata, a track day tech inspection and mounting some loose wheels and tires. Very painless service experience. More

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VW dealership l, They will keep your car for service minimum 8 weeks, so they can damage it more and as for more money. If you bought your VW car during Covid 19. 2021 VW gave 100k warranty cover for s minimum 8 weeks, so they can damage it more and as for more money. If you bought your VW car during Covid 19. 2021 VW gave 100k warranty cover for service. They will treat you like xxxx because they want terminate your agreement with them, so you can’t bring you car over VW Falmouth. That is criminal act. This is consumer fraud. More

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No communication or even status follow up for over 2 months even after repeated voicemails and calls. Alyssa showed absolutely no care to assist in helping me or keeping me informed with my service requ months even after repeated voicemails and calls. Alyssa showed absolutely no care to assist in helping me or keeping me informed with my service request. More

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Alyssa is an excellent service consultant! She was efficient, friendly, and understanding. She explained everything perfectly and answered any questions I had kindly. I haven't had a great exp She was efficient, friendly, and understanding. She explained everything perfectly and answered any questions I had kindly. I haven't had a great experience at other dealerships in the past (we are new here) and was nervous about coming in but Alyssa made me feel comfortable and welcomed! I was also able to see her interact with other guests and you can tell she loves her job and that they love her. Fantastic experience overall. More

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Taylor is exquisite and offers her role an extraordinary skill set. Ea time I interact with this dealer that her involvement accompanies I'm faced with efficiency, direct knowledge, kindness, and a positive skill set. Ea time I interact with this dealer that her involvement accompanies I'm faced with efficiency, direct knowledge, kindness, and a positive end result. She certainly is a beneficial representative to her dealer group!!! More

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Alyssa was outstanding. Really knows her stuff and got me in and out promptly for an alignment. She’s a true professional. Really knows her stuff and got me in and out promptly for an alignment. She’s a true professional. More

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While returning to Nashua NH from a trip to Boothbay Harbor in my 2017 GolfR I got a check oil light. Morong-Falmouth was the nearest dealership. With no appointment the service department got someone t Harbor in my 2017 GolfR I got a check oil light. Morong-Falmouth was the nearest dealership. With no appointment the service department got someone to check my oil and put a quart in at no charge and I was back on my way in twenty minutes. I am very impressed with this dealership and would recommend them. More

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4 year old Audi, 30,000 miles, always serviced here. Tires never rotated due to service dept saying not needed despite my complaint of road noise. Took to local garage to diagnose the noise. All 4 tires Tires never rotated due to service dept saying not needed despite my complaint of road noise. Took to local garage to diagnose the noise. All 4 tires cupping due to never having been rotated. Have to replace all tires prematurely. Called Audi service to try to find out how this could have happened with my complaints of road noise in past visits. Their response was that it probably had needed new tires!!! Laughable; they’re saying I had probably needed new tires-but they didn’t need to be rotated and they had sent me on my way? Poor service, poor customer service from management, but thank you Allysa for trying. Last Audi I will own, tho that was never the intention. More

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Alyssa (Service Advisor) was extremely knowledgeable and very helpful. She responded to my service inquiry and my vehicle was returned in excellent condition. very helpful. She responded to my service inquiry and my vehicle was returned in excellent condition. More

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Best car buying experience by far. Everyone I encountered was very friendly and professional. I was offered more for my trade in vehicle than expected and I got a below market price on my new vehicle. John i was very friendly and professional. I was offered more for my trade in vehicle than expected and I got a below market price on my new vehicle. John in Sales is great and Jordan in Finance was excellent to work with. I can't recommend Morong Falmouth enough. More

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