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Alyssa Dillon
Alyssa Dillon at INFINITI of Bellevue
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Alyssa Dillon

Service Advisor

INFINITI of Bellevue

11815 N.E. 8th Street
Bellevue, WA 98005

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Alyssa Dillon

October 20, 2023

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Employee Rating

Convenient appointment process, pleasant and knowledgeable people, attractive work space while waiting for my vehicle, good communications of progress and recommendations. More

by petercoffee.ile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

INFINITI of Bellevue responded

We appreciate you! Thank you for allowing INFINITI of Bellevue to assist you with your service needs and for sharing your 5 star review. We are happy that your visit with us was convenient, comfortable and pleasant. We will look forward to your next visit with us. Have a great weekend!

October 16, 2023

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Employee Rating

Vert efficient,fast and courteous really liked the fact I was given a lift somewhere , just wish my car was washed. More

by ROB@AVIDFISHERMAN.NET
Recommend Dealer
Yes
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Oct 16, 2023

INFINITI of Bellevue responded

Thank you for your 5 star review and for choosing INFINITI of Bellevue. We are happy that your visit and customer experience was a positive one but we are sorry that we didn't get your car washed for you. Please stop in at your convenience so we can get that taken care of for you. We appreciate you and your business and will look forward to seeing you at your next visit with us!

October 16, 2023

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Have had great experiences for over 20 years! Do miss the Totem lake office however More

by greenwood.dottie
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2023

INFINITI of Bellevue responded

We appreciate you and your loyalty! Thank you for your recent service visit and for taking the time to share your review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit. Thank you for continually choosing INFINITI of Bellevue!

October 11, 2023

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Employee Rating

The Infiniti policy to charge 3% when you use a credit card is ridiculous. You gouge us for parts and labor and then when we try to spread out the impact of the gouge over multiple months by paying with More

by frankschott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 11, 2023

INFINITI of Bellevue responded

Thank you Frank for your feedback. We are sorry to learn about your disappointment in our new payment system and I will make sure to pass on your feedback on to upper management. Thank you again for your visit and for trusting our service team to assist you. Please reach out to our Management team at customercare@infinitiofbellevue.com or 425.821.1600 if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

October 05, 2023

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Employee Rating

Super efficient. Always a great experience. I’ve never had to return the next day because something was done wrong. Everyone is always so friendly. More

by yurismily07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2023

INFINITI of Bellevue responded

We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing us to assist you. We are grateful for you and your business!

October 02, 2023

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Employee Rating

Great dealership! This place knows how to take care of its clients. I will be bringing my vehicle here for all services in the future. Love the communication and the s More

by Sandeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

INFINITI of Bellevue responded

We appreciate you and your loyalty. Thank you for your recent service visit and for taking the time to share your review. We are happy that Alyssa took great care of you. It was our pleasure assisting you and we will look forward to seeing you at your next visit.

October 02, 2023

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Employee Rating

Everything was done in a timely and efficient fashion. I was in and out of there with no issues whatsoever. More

by bstelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2023

INFINITI of Bellevue responded

Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again.

September 28, 2023

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Employee Rating

Always a wonderful experience working with the fabulous team at Infiniti of Bellevue! I highly recommend! More

by Jaye Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Blanchard, Jayelene Hall, Arturo Centurion, Asha Taft, David Libby, Brandon Gilmore, Jeff Delong

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Sep 28, 2023

INFINITI of Bellevue responded

Thank you Jaye! We appreciate you!

September 25, 2023

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Employee Rating

Always make it very convenient when I get oil changes. I love this dealership! They keep in contact and let you know the status More

by ginabell411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Asha Taft

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Sep 25, 2023

INFINITI of Bellevue responded

Thank you Gina! We appreciate you!

September 25, 2023

Dealership Rating
Employee Rating

Excellent service, got an appointment the same day I called for an urgent issue. Work was performed on time. Alyssa was professional, knowledgeable and explained everything clearly. More

by iram0
Recommend Dealer
Yes
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Sep 27, 2023

INFINITI of Bellevue responded

We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing Alyssa and our service team to assist you. We are grateful for you and your business and happy that your customer experience was an exceptional one. We will be looking forward to seeing you at your next visit with us.

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