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Alyse Allen

Overview Reviews (418) Inventory (744)

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Alyse Allen

Alyse Allen | Page 42

Hyundai Shop Dispatcher

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8

418 Reviews

Overview Reviews (418) Inventory (744)

Dealership Experience

5 yrs, 8 mos

Industry Experience

18 yrs, 6 mos

4.8

418 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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418 Reviews of Alyse Allen

March 25, 2023

Dealership Rating

Employee Rating

Mr. Woody has always taken excellent care of me and my family. Always professional and courteous. family. Always professional and courteous. More

by everett.fraley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harold Woody

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Mar 27, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 22, 2023

Dealership Rating

Employee Rating

Never a bad experience in the almost 8 years I have been bringing my cars in for service bringing my cars in for service More

by Mm1961

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker

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Mar 23, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back again! Thank you for your feedback.

March 17, 2023

Dealership Rating

Employee Rating

We brought our car in for service. We only have 16,000 miles on a new car and were told we needed new tires. The sales person refused to look up what our warranty was and tried her ver We only have 16,000 miles on a new car and were told we needed new tires. The sales person refused to look up what our warranty was and tried her very hard to sell him new tires VERY POOR customer service!!! More

by hargisbarb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Mar 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 01, 2023

Dealership Rating

Employee Rating

The team did a great job of keeping me updated on the progress of the repairs. The car looked brand new when we picked it up. progress of the repairs. The car looked brand new when we picked it up. More

by THOMASODOHERTY22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Adams (Hyundai)

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Mar 01, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 22, 2023

Dealership Rating

Employee Rating

Thanks Southern Team for providing excellent customer service! Clean sitting area, very organized and prompt on service time . service! Clean sitting area, very organized and prompt on service time . More

by RALNESHA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danielle Starkey, Melissa Sigmon- SUBARU , Taylor McBride

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Feb 22, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 15, 2023

Dealership Rating

Employee Rating

its just been a wonderful experience every single person in the collision center has been nothing but helpful during my whole ordeal i was going through of my car having to be repaired and i would suggest y in the collision center has been nothing but helpful during my whole ordeal i was going through of my car having to be repaired and i would suggest you guys in a heart beat More

by William Ell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU , Mike Adams (Hyundai), Mike Adams (Subaru), Taylor McBride, Grayson Wade

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Feb 15, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

February 14, 2023

Dealership Rating

Employee Rating

Always pleasant and quick for service. Can usually get an appointment on Saturday. I love their coffee machine. I don't know who I dealt with in service department? Can usually get an appointment on Saturday. I love their coffee machine. I don't know who I dealt with in service department? More

by kfoxcpa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU , Mike Adams (Hyundai), Mike Adams (Subaru), Taylor McBride, Grayson Wade, Harold Woody

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Feb 14, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 12, 2022

Dealership Rating

Employee Rating

Friendly, fast reliable service. The attendants are always very helpful and good to work with. The attendants are always very helpful and good to work with. More

by CARENNASHVA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Baker, Mel Dobbs, Danielle Starkey, Sam Williams , Steve Waskey

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May 13, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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