Alphonse Panlilio

Shoutout to Alphonse at BELL Audi team - for always taking great care of my car! He always explains what needs to be done and are upfront about pricing. taking great care of my car! He always explains what needs to be done and are upfront about pricing. More

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Have been a loyal customer since 2000 and always very happy with the great customer service and care. I highly recommend Bell Audi happy with the great customer service and care. I highly recommend Bell Audi More

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Veronica is exceptional. Professional, knowledgeable, courteous service was promp and and and and and and Professional, knowledgeable, courteous service was promp and and and and and and More

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Charged for fuel on rental , when I had filled it up to previous gauge Not happy previous gauge Not happy More

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Todays service was great my car was picked up at my home by a polite young man who left a loaner car and after a service video to explain the issues with my car and cost the car was brought back to me clean by a polite young man who left a loaner car and after a service video to explain the issues with my car and cost the car was brought back to me clean and ready to go . It was a great to be able to not miss a beat with work and errands and have my car fixed perfectly with no effort on my part ,Thanks Bell Audi ! More

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Always had excellent service First time they did not preform well Have to bring car back Inconvenient preform well Have to bring car back Inconvenient More

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Our 10th year of bringing our Q5 in for service and it's always a pleasure. Alphonse makes the appointment, describes the service and checks us in. We get a short video describing the condition of our Q5 always a pleasure. Alphonse makes the appointment, describes the service and checks us in. We get a short video describing the condition of our Q5 and we follow up with Alphonse on any additional service he recommends. Billing and pickup are flawless. We were offered a loaner but declined. Don't know what they did to stop the brakes from squeeking but we're grateful. My wife thinks the acceleration is better with the new plugs and injector additive. More

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Excellent service. The part was replaced in a timely manner, and I was kept updated during the process. The part was replaced in a timely manner, and I was kept updated during the process. More

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The service itself was prompt and efficient. The technicians worked diligently, using advanced diagnostic tools and equipment to identify and address the problems with my car. Throughout the pro The technicians worked diligently, using advanced diagnostic tools and equipment to identify and address the problems with my car. Throughout the process, they kept me informed, explaining the issues and the steps they were taking to resolve them. Their transparency and willingness to communicate technical details in an understandable manner were truly appreciated. More

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My service technician is excellent. He always accommodates my car anytime. He explains to me everything. He always accommodates my car anytime. He explains to me everything. More

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