Allyson Gutman | Page 23

The overall experience I had at Ray Catena Mercedes-Benz illustrated that the entire staff was friendly,personable,courteous, helpful and honest,but not in any way high pressuring the prospective buyer, and illustrated that the entire staff was friendly,personable,courteous, helpful and honest,but not in any way high pressuring the prospective buyer, and very respectful of my desire to look at cars on the showroom floor without external interference. I am a busy physician so we had to make 2 quick stops at the dealership on different days. My sales rep. Allyson Gutman and the sales mgr. Bill Zimmerman took great pains to make me a good deal price-wise which resulted in the most haggle free car buying experience I have ever had in the last 40 years! Most of the details were then dealt with by telephone and when I had several free hours 2 days later I picked up my new car prepped to perfection. My sales rep. went over the car with me etc. I have to say that the attention to detail demonstrated by the people working at Ray Catena Mercedes is superlative and accounts for the good reputation which they surely deserve. Nothing was left to me to figure out for myself about the car or future service needs at their facility. I do appreciate the sincere attention I received and I believe that this is the usual and customary practice for them based on what I observed while at the facility and on what several other Mercedes owners have said over the years. More

Report | Print

I did several visits to this dealer before my purchase decision. In each of them, Allyson welcomed me with a very friendly smile and answered all of my endless questions with a great detail. My feedbacks decision. In each of them, Allyson welcomed me with a very friendly smile and answered all of my endless questions with a great detail. My feedbacks during the test drive is taken very seriously and acted in prompt. It was a great experience for me. More

Report | Print

This was my first experience buying a Mercedes-Benz and the experience was a pleasure. Allyson was a pleasure to deal with and was a very knowledgable employee. She took the time to make sure the experien the experience was a pleasure. Allyson was a pleasure to deal with and was a very knowledgable employee. She took the time to make sure the experience I had was a good one. The entire staff at Ray Catena was very courteous and friendly. This was one of the best car buying experience I have had and would definitely recommend Ray Caten and Allyson to my friends! More

Report | Print

Leased two new cars. I was treated fairly and with respect. When cars feature did not work with my Iphone dealer switched car with additional equipment at no extra charge. respect. When cars feature did not work with my Iphone dealer switched car with additional equipment at no extra charge. More

Report | Print

Allyson Gutman was simply a pleasure to work with. She is friendly and knowledgable and was incredably cooperative and responsive to my numerous phone calls requesting information on several vehicles afte is friendly and knowledgable and was incredably cooperative and responsive to my numerous phone calls requesting information on several vehicles after our first meeting. She took the time to explore all of the options available to satisfy my desire to replace my existing convertible and in the end, when I told her what it would take to get me to buy the CLK 350 I had been looking at, she came back not with the compromise terms that I expected and had decided to accept, but with approval for the deal I had asked for. I highly recommend her to anyone looking for a Mercedes at Ray Catena in Edison. More

Report | Print

For my first Mercedes experience, I was amazed how different it was from other car purchases. Allyson Gutman was especially knowledgable about Mercedes and was most thorough throughout the process. S different it was from other car purchases. Allyson Gutman was especially knowledgable about Mercedes and was most thorough throughout the process. She spent a good amount of time on a Saturday with my wife and I and never gave any request or question a second thought. Everyone I dealt with during the purchase and especially during the explanation of the car features was amazing. I would definitely recommend Ray Catena Mercedes of Edison and especially Allyson! The process was painless and enjoyable. She followed up the next day to see how I liked the car and if I had any questions.... CUSTOMER SERVICE - How unusual today! Thanks Ray Catena for a great place to do business. More

Report | Print

Allyson was very helpful with my 1st Mercedes-Benz experience. She made me very comfortable gave me anything I needed and made the transaction as quick as possible. She also followed up with me on ho experience. She made me very comfortable gave me anything I needed and made the transaction as quick as possible. She also followed up with me on how the car is driving and how do I like the vehicle. I would highly recommend her as a sales rep to speak to. More

Report | Print