4 Reviews
Write a Review4 Reviews of Allison Woolf
May 16, 2024
I had to go to Service to schedule an appointment. It was quick and easy and while I was there, I had an oil change that was exceptionally fast and everything was done correctly. The proper oil, oil f It was quick and easy and while I was there, I had an oil change that was exceptionally fast and everything was done correctly. The proper oil, oil filter filled up all fluids, air pressure tires as well. More
Other Employees Tagged: Chad Nobrega, Joe Giacometti, Dominic Rubino
May 14, 2024
Allison was very helpful in scheduling my appointment and letting me know what service items would be needed; oil change only. As requested she made sure a loaner car would be available. Chad was excellent letting me know what service items would be needed; oil change only. As requested she made sure a loaner car would be available. Chad was excellent. An oil change and detailing had been scheduled. There was a delay in completing detailing which he called and explained. The car was then ready when he advised. Overall the service was excellent and timely. More
Other Employees Tagged: Chad Nobrega
July 18, 2023
Honda North, the staff is professional, and always very helpful. I would Highly recommend this dealership. helpful. I would Highly recommend this dealership. More
Other Employees Tagged: Ed Dake, Jairo Baez, Lucky Chann
September 30, 2021
I bought a car a few months ago and ordered the service maintenance package. It seemed like a great deal until I had to deal with the service department. I made an appointment online to get an oil change a maintenance package. It seemed like a great deal until I had to deal with the service department. I made an appointment online to get an oil change and check out a minor issue that I noticed with the car. 1st the appointment was outright cancelled, - no call just an email. I responded to th service assistant Allison and received no response, so I rebooked the appointment. I received a call from them the day before the appointment telling me for them to look at the car I would have to leave it for the day. I told her that would not be possible on such short notice, but still needed the oil change. She was abrasive and told me oil changes are first come first service which doesn't solve my minor issue with the car. I was told I would have to make another appointment and leave it for the day. First impressions leave a lasting impressiona and this one shows the customer service is well below par. I wish I could revise my contract, I'd rather take my car to my regular mechanic, at least they treat me with courtesy. More