Allison McDonald

Excellent service. . Allison was friendly, knowledgeable, and very professional..She has a great understanding of the workings of the car and explains of the whys and . Allison was friendly, knowledgeable, and very professional..She has a great understanding of the workings of the car and explains of the whys and hows in explaining. More

by jgeorge2727 Verified Customer Verified Customer

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Usually the service is fine, this time not so much. Dropped my truck Sunday night for Monday morning appointment, oil change, rotate, check brakes. Oil change tech says rear brakes are at 6mm which I k Dropped my truck Sunday night for Monday morning appointment, oil change, rotate, check brakes. Oil change tech says rear brakes are at 6mm which I knew they were worse. Had them recheck and they were metal to metal on one side. They didn’t have caliper so it was ordered, one day eta from Chicago then changed to 2 days from Michigan. Parts department forgot to order an additional part so Wednesday they had to reorder and overnight it. Box came in Thursday with wrong part. Overnighted part again. Finally comes in on Friday and truck is completed late Friday. One week for rear brake job. They said it was right rear caliper but replaced left rear. Numerous calls all week. Wanted them to double check to make sure correct caliper was replaced. Service manager never returned my voicemail. Called and spoke to assistant service manager. He looked into it, forgot to call me back though. Told me it was a clerical error and supposedly fixed correct side. Kind of lost a lot of confidence over this one. Dealership now charging service charge for credit card payment. Had a car in the week before for service and was going to use credit card until cashier was nice and informed me it would be an additional $22 if I used my credit card based on percentage of total bill. Fortunately I had debit card with me to use. More

by welshmj7 Verified Customer Verified Customer

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Great service I won’t take my Cadillac any where else thanks Uftring your service dept are the best🎯Allison the white team happy holidays guys🌹🫣 thanks Uftring your service dept are the best🎯Allison the white team happy holidays guys🌹🫣 More

by Cools cooley Verified Customer Verified Customer

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I have had my car in and in and in and it is going back in again in again More

by CHERYL336 Verified Customer Verified Customer

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Popcorn was freshly popped. Service was done quickly. Was offered a free car wash. Staff was friendly Service was done quickly. Was offered a free car wash. Staff was friendly More

by jebksb1977 Verified Customer Verified Customer

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I have always received good service from Uftring. They always answer my questions thank you They always answer my questions thank you More

by SHANKSALOT1 Verified Customer Verified Customer

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Allison the white team manager was Great! I wouldn't take that vehicle anywhere else. They were more than fair with the repair. I wouldn't take that vehicle anywhere else. They were more than fair with the repair. More

by whyme74.dg Verified Customer Verified Customer

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