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Allison Jordan

Overview Reviews (245) Inventory (128)

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Allison Jordan

Internal Service Advisor

Scranton Chevrolet of Norwich

774 W Thames St
Norwich, CT 06360

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4.9

245 Reviews

Overview Reviews (245) Inventory (128)

Dealership Experience

5 yrs, 7 mos

Industry Experience

5 yrs, 7 mos

Languages Spoken

English

French

4.9

245 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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245 Reviews of Allison Jordan

March 25, 2026

Dealership Rating

Employee Rating

Professionalism at its finest. Scranton has increased the standard in which all dealers should be judged. Scranton has increased the standard in which all dealers should be judged. More

by donald.eckman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Scranton, Tammy Davis, John Coleman, Edward Prete, Jordan Knowles

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March 07, 2026

Dealership Rating

Employee Rating

All repair work done in a timely manner done right the first time and also all employees very helpful and considerate to customer first time and also all employees very helpful and considerate to customer More

by johnsmollen748

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy Davis, John Coleman, Edward Prete, Jordan Knowles

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Mar 09, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for sharing your experience in our service dept!

February 23, 2026

Dealership Rating

Employee Rating

I have been going to them for years now, and not once have they let me down. They have been prompt, professional, and reliable. have they let me down. They have been prompt, professional, and reliable. More

by Zach McCombs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy Davis, John Coleman, Edward Prete, Jordan Knowles

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February 09, 2026

Dealership Rating

Employee Rating

One of the best dealerships in the business from the staff to the finance office staff to the finance office More

by mr.louigene123

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kamila Pelliccia, Tammy Davis, Steve Mazza, Jay Freeman, Rich Burdick, Zoe Rondeau, John Coleman, Arseni Lechanka, Khaliyah Daniels , Arseni Lechanka

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Feb 09, 2026 -

Scranton Chevrolet of Norwich responded

Don't make us blush! Thank you for the WONDERFUL review! Congrats on your New Vehicle!

February 08, 2026

Dealership Rating

Employee Rating

The service department helped me with everything I needed to do and they were nice and polite to do and they were nice and polite More

by rlolsen2331

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy Davis, John Coleman

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Feb 09, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for your positive feedback, Commitment to our customers satisfaction is a huge part of our success!

February 06, 2026

Dealership Rating

Employee Rating

Great customer service. Tammy and crew kept me up to date on the schedule and parts delivery. They even shuttled me around to pick up the vehicle. Tammy and crew kept me up to date on the schedule and parts delivery. They even shuttled me around to pick up the vehicle. More

by bruceg0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tammy Davis, John Coleman

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Feb 09, 2026 -

Scranton Chevrolet of Norwich responded

Communication is key to success! Thank you for allowing us to service your vehicle!

February 04, 2026

Dealership Rating

Employee Rating

I am always happy with the service I receive at Scranton, always. This is the only car dealer I recommend 100%. Siempre estoy contenta con el servicio que recibo en Scranton. Lo recomiendo 100% always. This is the only car dealer I recommend 100%. Siempre estoy contenta con el servicio que recibo en Scranton. Lo recomiendo 100% More

by JIOSOCIOLOGY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Scranton, Julie Pierce , Edward Prete

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Feb 05, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for your Great feedback! We look forward to servicing You in the future!

January 26, 2026

Dealership Rating

Employee Rating

Everything was great, I love the option of saturday service appointments. Makes things a lot more convenient! service appointments. Makes things a lot more convenient! More

by magicsmitty

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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January 09, 2026

Dealership Rating

Employee Rating

Poor communication They were not committed to fixing my truck in a timely fashion It took more than 2 months to have my truck fixed truck in a timely fashion It took more than 2 months to have my truck fixed More

by philkoh99

Verified Customer

Recommend Dealer

Other Employees Tagged: Allison Jordan

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Feb 06, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for your feedback on your experience here. We take all of our customers situations seriously and look to improve whether it was a simple phone call updating on parts or just the status alone. We appreciate the opportunity to repair your vehicle and would like to get a second chance. All communication allows us to change and adapt to make it better for our customers.

December 04, 2025

Dealership Rating

Employee Rating

Good quality people and service. They let you know what is going on with your service They let you know what is going on with your service More

by r2weth

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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