Allison Gilliland

I brought my Jeep in for service, but it sat for 11 days without being looked at, which forced me to cover the cost of a rental car myself. Throughout that time, my service advisor did not return any of my without being looked at, which forced me to cover the cost of a rental car myself. Throughout that time, my service advisor did not return any of my calls or respond to messages. I eventually met with the Service Manager, who was courteous and assured me I would hear back within three days. It’s now been 12 days, and I still haven’t received any follow-up. More

by smikelonis Verified Customer Verified Customer

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The manager Carlos checked in on me and provide excellent customer service. His team were busy working with people but always asked if I needed help. My service advisor Shelky Ann was in constan excellent customer service. His team were busy working with people but always asked if I needed help. My service advisor Shelky Ann was in constant communication and was extremely thorough! The service exceeded my expectations! More

by Pam Vasquez Verified Customer Verified Customer

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I’m not very happy with my lease. I got 3 recalls already, need to find a better deal and I hope you guys can help me! I got 3 recalls already, need to find a better deal and I hope you guys can help me! More

by gabbirosi Verified Customer Verified Customer

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The car needed service on the electrical system and they made accommodations to have it tested early and get to work on it and get it out with in 2 days made accommodations to have it tested early and get to work on it and get it out with in 2 days More

by MCALEF Verified Customer Verified Customer

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I have purchased 6 Jeeps over the years at Hollywood Jeep. Need I say anything more positive? Great team! Jeep. Need I say anything more positive? Great team! More

by KEITH57 Verified Customer Verified Customer

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Great experience, my second jeep from there. Federico and Allison are very knowledgeable and made my time there smooth. My pleasure doing business with Hollywood Chrysler jeep. Thank you Federico and Allison are very knowledgeable and made my time there smooth. My pleasure doing business with Hollywood Chrysler jeep. Thank you More

by tutitaty Verified Customer Verified Customer

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I had consist trouble with the radio head unit in my wrangler and this dealership worked tirelessly to resolve them for me, as well as giving me a complimentary oil change, car wash, interior clean, and wrangler and this dealership worked tirelessly to resolve them for me, as well as giving me a complimentary oil change, car wash, interior clean, and loaner. My service advisor was amazing, going above and beyond for me, and communicated so well and kept me informed every step of the way! More

by mhubertrn Verified Customer Verified Customer

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Great experience! !! Everyone was super helpful!!!! Extremely happy with my new vehicle! It was absolutely painless and I have left the dealership very happy !! Everyone was super helpful!!!! Extremely happy with my new vehicle! It was absolutely painless and I have left the dealership very happy More

by kathymartinez2631 Verified Customer Verified Customer

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The Sales team has been awesome. They made the purchase very seamless . Will definitely be recommending them to my friends and family They made the purchase very seamless . Will definitely be recommending them to my friends and family More

by stacy-ann0 Verified Customer Verified Customer

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Staff with lack of customer care profile and lacking in responses. Needed much follow up via phone and when on site, left me unattended waiting for proper paperwork and docs. responses. Needed much follow up via phone and when on site, left me unattended waiting for proper paperwork and docs. More

by smilverman Verified Customer Verified Customer

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