Insanely overpriced parts and service.
I was quoted over $20,000 and had the same work done at my mechanic for under $4000
I was quoted over $20,000 and had the same work done at my mechanic for under $4000
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by chad92
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2024 -
Audi Lehi responded
Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below.
Simon Millican, Service Manager simonm@kengarff.com
Allie is amazing.
I always take her advice on what services my Audi needs because I know she won’t steer me wrong or take advantage. Grateful she’s part of the team.
I always take her advice on what services my Audi needs because I know she won’t steer me wrong or take advantage. Grateful she’s part of the team.
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by raylandry
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Audi Lehi responded
Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!
I recently went in for an oil change, and while the
service got the job done, it fell a bit short in a few areas. The cost was on the higher side compared to other places, and it took nearly half a day
service got the job done, it fell a bit short in a few areas. The cost was on the higher side compared to other places, and it took nearly half a day to complete, which was longer than I expected. The waiting room amenities were pretty basic, with limited options for snacks and drinks, making the wait feel even longer. Overall, the staff was friendly, but I think there’s room for improvement in efficiency and comfort for the price.
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by AlexM
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Audi Lehi responded
Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below.
Simon Millican, Service Manager simonm@kengarff.com
Allie is always awesome to work with.
She listens to my concerns and addresses them properly.
She listens to my concerns and addresses them properly.
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by jor0b
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Audi Lehi responded
Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!
Allie is an awesome writer.
She went above and beyond to help me with the repairs on my A8. I would recommend this place.
She went above and beyond to help me with the repairs on my A8. I would recommend this place.
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by JFCHEVEZ
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Audi Lehi responded
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
Friendly and timely service.
I wasn’t aware of a care package that had been purchased by the previous owner and was really happy to find out they would honor it and not be chargi
I wasn’t aware of a care package that had been purchased by the previous owner and was really happy to find out they would honor it and not be charging me for my 40k mile service.
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by hob06002
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Audi Lehi responded
Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Allie was Very friendly and helpful !
My car was serviced quicker than expected and I was pleasantly surprised 😊
My car was serviced quicker than expected and I was pleasantly surprised 😊
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by MARSHAWADS
Verified Customer
Verified Customer
Service Price Transparency
Nov 01, 2024 -
Audi Lehi responded
Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!
I have always received prompt, courteous and professional
service with Audi Lehi. I trust them explicitly with the continued maintenance of my Audi and have always found that they treat me fairly and provid
service with Audi Lehi. I trust them explicitly with the continued maintenance of my Audi and have always found that they treat me fairly and provide explicit details of any issue which may need to be addressed in order to keep my vehicle at it’s optimal performance.
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by theirishman70
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Audi Lehi responded
Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!
Wish the technican were more accurate with their
diagnosis then I have experienced in previous visits
diagnosis then I have experienced in previous visits
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by e
Verified Customer
Verified Customer
Service Price Transparency
Allie is the most wonderful service writer I have ever
had the pleasure of working with. I drive an hour and 15 min passing 3 other Audi stores just to work with Allie because of the way she makes her cus
had the pleasure of working with. I drive an hour and 15 min passing 3 other Audi stores just to work with Allie because of the way she makes her customers feel like care the most important customer she has. I will never have anyone else but Allie and her team take care of my Audi
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by MIKE@INTERMOUNTAINTITLE.COM
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2024 -
Audi Lehi responded
Thank you for the review! We are so glad to hear you had such a great experience with our service department. It was a pleasure serving you!