Allie Moser

Professional staff and great service. The service group were very knowledgeable and professional. The dealership provides great care and service. I feel confident taking my car there for The service group were very knowledgeable and professional. The dealership provides great care and service. I feel confident taking my car there for service. More

by james@aeurbia.com Verified Customer Verified Customer

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They always take good care of my Q7. Loaners are great and so is their waiting area. Loaners are great and so is their waiting area. More

by prkranderson17 Verified Customer Verified Customer

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I called Ally to let her know I had a check engine light, she scheduled my appointment, arrange the drop off, had the vehicle washed and ready before expectations and when I was unable to get it myself arran she scheduled my appointment, arrange the drop off, had the vehicle washed and ready before expectations and when I was unable to get it myself arranged for someone else to pick it up without a problem. Perfect experience. More

by mackay.breivik Verified Customer Verified Customer

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I was very disappointed that even with repeated appointments, this dealership didn't take the time to duplicate the problems I was having and fix them. I've always had good experiences with this de appointments, this dealership didn't take the time to duplicate the problems I was having and fix them. I've always had good experiences with this dealership in the past, but my most recent Audi has given me nothing but trouble. In my opinion, it's a lemon and the company should make it right! More

by JAMASSISTER Verified Customer Verified Customer

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Allie was simply fantastic and took great care of me upon arrival, and then was very good at keeping me posted throughout the process of getting a basic service done, then further work too. Very grateful for arrival, and then was very good at keeping me posted throughout the process of getting a basic service done, then further work too. Very grateful for the way in which she showed understanding and support. More

by elliot.west Verified Customer Verified Customer

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All went well except I didn't get an update on the progress of the service. No problem with that. But $900+ for labor is ridiculous. It took 2 1/2 hours. To be told 'Audi requires we charge for that a progress of the service. No problem with that. But $900+ for labor is ridiculous. It took 2 1/2 hours. To be told 'Audi requires we charge for that amount, even if it takes less time than expected to finish' isn't good enough. It was filter changes and fluid changes. That shouldn't cost $1,600. More

by Brad Verified Customer Verified Customer

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Allie was extremely helpful in helping me solve an issue with a flat tire and getting it replaced under warranty. with a flat tire and getting it replaced under warranty. More

by iosua3 Verified Customer Verified Customer

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Customer oriented. Supportive team. Met my needs with professionalism. Thanks! Went the extra mile to ensure my car was hand washed before I picked it up. I appreciate Supportive team. Met my needs with professionalism. Thanks! Went the extra mile to ensure my car was hand washed before I picked it up. I appreciate the extra effort. More

by nielsenjk Verified Customer Verified Customer

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Took car in for oil change. They are very professional and outstanding communication and very thorough. Thank you!! They are very professional and outstanding communication and very thorough. Thank you!! More

by kenyon_2 Verified Customer Verified Customer

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Good maintenance work on my 2022 Audi A3, but very poor communication and customer service from my assigned advisor. Pricing was also higher than expected. communication and customer service from my assigned advisor. Pricing was also higher than expected. More

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