Allen Hilbert
Allen Hilbert at BMW of Alexandria

Allen Hilbert

Service Advisor

BMW of Alexandria

499 South Pickett Street
Alexandria, VA 22304

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2 Reviews
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2 Reviews

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2 Reviews of Allen Hilbert

May 06, 2024

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Employee Rating

Please have General Manager call me directly. Horrible customer service for a BMW Dealership. Thank you More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 06, 2024

BMW of Alexandria responded

We're sorry to hear about your negative experience. Please email careteam@bmwofalexandria.com for further assistance.

June 15, 2023

Dealership Rating
Employee Rating

I never write reviews unless they are positive, but I'm so disappointed with this dealership and the way they treat their customers that I decided to warn others. Once you purchase your car, they will disc More

by Worst car dealership Service I've ever had!
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Michael Bolgar, Luke Feghali, Nichita Gutu , Thomas Grant

Jun 19, 2023

BMW of Alexandria responded

We are truly sorry to hear about your experience with us, and we appreciate you bringing this to our attention. We will bring this back to our team to look into and improve upon. Thank you, BMW of Alexandria

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