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Alix Webb
Alix Webb at Safford Brown Hyundai Fairfax

Alix Webb

Service Advisor

Safford Brown Hyundai Fairfax

10925 Fairfax Boulevard
Fairfax, VA 22030

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4.6
43 Reviews
4.6

43 Reviews

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43 Reviews of Alix Webb

October 29, 2025

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Employee Rating

Good experience getting my Santa Fe recall and gas cap part replaced with no charge More

by jlhepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2025

Safford Brown Hyundai Fairfax responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 26, 2025

Dealership Rating
Employee Rating

Agent Alix coordinated the repair and the extended warranty that makes the service smooth. Thank you!! More

by Chou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2025

Safford Brown Hyundai Fairfax responded

Thank you for choosing Safford Brown Hyundai Fairfax. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 24, 2025

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The entire staff is responsive and always courteous. They answer all our questions promptly and accurately, More

by rjsciaroni
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2025

Safford Brown Hyundai Fairfax responded

Thanks for sharing about your experience with Safford Brown Hyundai Fairfax. We appreciate your business and hope to see you again soon!

October 24, 2025

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Employee Rating

Team was efficient from check in to check out, and completed the work quickly. Mario was great, giving a shuttle ride to and from the metro. More

by KSCHROK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2025

Safford Brown Hyundai Fairfax responded

Thank you for your review! We're glad to hear that our team at Safford Brown Hyundai Fairfax was efficient and that Mario provided you with great service during your visit. Your feedback is greatly appreciated, and we look forward to assisting you again soon! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 22, 2025

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Employee Rating

They were just great. Everyone was polite. They told me what my car needed and fixed it. And it took them a reasonable amount of time. More

by Sandy Scruggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Ricky Bush, Jae Ha

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Oct 22, 2025

Safford Brown Hyundai Fairfax responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 21, 2025

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Employee Rating

This location will be better after the construction and renovations are done. A little chaotic at the moment More

by bwilburn923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Barker, Joseph Mcnulty, Thomas Kim, Josh Durdaller, Ricky Bush, Jae Ha, JD Davis

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Oct 21, 2025

Safford Brown Hyundai Fairfax responded

Thank you for your feedback! We appreciate your understanding during this transition period at Safford Brown Hyundai Fairfax. We are excited about the improvements and believe they will enhance your experience. Please feel free to reach out if you have any questions or need assistance in the meantime. We look forward to seeing you again! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 20, 2025

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Employee Rating

Respectful staff. Pricey oil change but was able to make an appointment a day before. More

by Castro.Josue.Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Ricky Bush

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Oct 20, 2025

Safford Brown Hyundai Fairfax responded

Josue Miguel, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Hyundai Fairfax. We look forward to having you as one of our valued customers for many more years to come!

October 20, 2025

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Alix was helpful through the whole process and kept in constant communication, great experience with service More

by PRASHANT.SINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Safford Brown Hyundai Fairfax responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Hyundai Fairfax.

October 19, 2025

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Employee Rating

Alice was terrific and very helpful, I appreciated her assistance very much and will continue doing business with her More

by SHAMROCK7
Recommend Dealer
Yes
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Oct 19, 2025

Safford Brown Hyundai Fairfax responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 18, 2025

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Employee Rating

You guys kind and friendly service is excellent so quickly. I feel so good and happy. More

by WIJOHNNYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller

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Oct 18, 2025

Safford Brown Hyundai Fairfax responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Hyundai Fairfax, we look forward to having you as a valued customer for many years to come!

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