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Alison Mitchell
Alison Mitchell at Ira Subaru
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Alison Mitchell

Service Business Development Concierge

Ira Subaru

97 Andover Street
Danvers, MA 01923

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4.8
21 Reviews
4.8

21 Reviews

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21 Reviews of Alison Mitchell

January 18, 2025

Dealership Rating
Employee Rating

Everyone was great: Service Advisor Michaela Driscoll and Scott Coughlin, who was kind enough to brave the awful cold to show me a Forester Touring. And Sammi, your courtesy driver, is a great ambassador for More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Destiny Velasquez, Daniel Hutt, Andrey Vasilyev , See my comments.

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Jan 19, 2025

Ira Subaru responded

Hi Judy, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2025

Dealership Rating
Employee Rating

Straightforward and friendly, IRA Subaru people have answers to my questions and honor their coupons without me asking More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Destiny Velasquez, Daniel Hutt, Andrey Vasilyev

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Jan 04, 2025

Ira Subaru responded

Hi Tom, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

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Employee Rating

Alyssa the service representative made my stop at Ira Subaru very welcoming and great experience. 5 stars for Alyssa! Steve O 2024 Subaru Outback Touring More

by steveomalleyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Leonard

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Jan 02, 2025

Ira Subaru responded

Hi, we're happy you found Alyssa to be so supportive during your experience here at Ira Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

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Employee Rating

Good service, but takes a little time waiting. Excellent repairs. Quality people to deal with. More

by weil.thomas1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Jan 02, 2025

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 16, 2024

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Employee Rating

Appointment was at 9:30 got in less than 15 minute wait. I thought that was decent. More

by janelleavon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 15, 2024

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Employee Rating

Front desk clerk is very friendly, clear and efficient, and I can feel the mechanics very professional. More

by dwang326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Destiny Velasquez, Daniel Hutt, Andrey Vasilyev

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Dec 20, 2024

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2024

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Employee Rating

Smooth, easy service experience. Spacious waiting room with snacks. I love that they washed my car too! More

by Pjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Destiny Velasquez, Daniel Hutt, Andrey Vasilyev , Nadge

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Dec 12, 2024

Ira Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 07, 2024

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Employee Rating

Thanks to Andrew today. Superior SVC. Ur dealership has great empathic customer service. I love going there. I bought my car there because of the family vibe. Ms. Looney ama More

by hally.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emilio Rodriguez, Roscoe Robinson, Destiny Velasquez, Daniel Hutt, Micaela Stoico, Alexa Facada, Eric Feldman, Andrey Vasilyev , Andrew

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Dec 07, 2024

hally.walker responded

Thanks, Andrew. You were very nice to me when you/I realized my registration was missing today. The main reason I came in, but you were so sweet and kind. I really enjoyed dealing with you. This too shall pass kind of thing. Not a big deal. Thanks again on a bad day for being so nice and sweet. Thanks also for the team fixing my tires, changing my oil, and washing my car. I look forward to showing up next week with my registration in hand, so I can get that inspection taking care of. God Bless, H

December 03, 2024

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Employee Rating

Always excellent service, and understanding people working at the service center. Great job! Thank you More

by Pavel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrey Vasilyev

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Dec 05, 2024

Ira Subaru responded

Hello Pavel, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2024

Dealership Rating
Employee Rating

The service is a 10! The Salesman is Charles top has exceeded my expectations. Management is also tops! More

by gsilverman2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emilio Rodriguez, Roscoe Robinson, Destiny Velasquez, Rafael Ortiz, William Brazil, Daniel Hutt, Charles Lambropoulos, Andrey Vasilyev, Manny Figueroa

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