Alison Mitchell
Alison Mitchell at Ira Subaru
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Alison Mitchell

Service Business Development Concierge

Ira Subaru

97 Andover Street
Danvers, MA 01923

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Alison Mitchell

December 16, 2024

Dealership Rating
Employee Rating

Appointment was at 9:30 got in less than 15 minute wait. I thought that was decent. More

by janelleavon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 15, 2024

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Front desk clerk is very friendly, clear and efficient, and I can feel the mechanics very professional. More

by dwang326
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2024

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Smooth, easy service experience. Spacious waiting room with snacks. I love that they washed my car too! More

by Pjc
Service Price Transparency
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Recommend Dealer
Yes
Dec 12, 2024

Ira Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 07, 2024

Dealership Rating
Employee Rating

Thanks to Andrew today. Superior SVC. Ur dealership has great empathic customer service. I love going there. I bought my car there because of the family vibe. Ms. Looney ama More

by hally.walker
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 07, 2024

hally.walker responded

Thanks, Andrew. You were very nice to me when you/I realized my registration was missing today. The main reason I came in, but you were so sweet and kind. I really enjoyed dealing with you. This too shall pass kind of thing. Not a big deal. Thanks again on a bad day for being so nice and sweet. Thanks also for the team fixing my tires, changing my oil, and washing my car. I look forward to showing up next week with my registration in hand, so I can get that inspection taking care of. God Bless, H

December 03, 2024

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Always excellent service, and understanding people working at the service center. Great job! Thank you More

by Pavel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andrey Vasilyev

Dec 05, 2024

Ira Subaru responded

Hello Pavel, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2024

Dealership Rating
Employee Rating

The service is a 10! The Salesman is Charles top has exceeded my expectations. Management is also tops! More

by gsilverman2
Sales Price Transparency
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Recommend Dealer
Yes

November 22, 2024

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i was not very happy with my past visit to Subaru. they didn’t listen to my issues, they disregarded my requests. i also had to get my axle boot fixed after not 2 years to the day. my heat makes noise More

by jellybean0524
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

Ira Subaru responded

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (978) 739-8850 so we can understand your situation better in order to try and turn your experience around. Thank you, Ira Subaru

November 21, 2024

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Service is the best and the work is excellent I will continue to come there for all of my services. More

by Rhorsley
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 28, 2024

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Employee Rating

From the time I dropped off till the time I picked up I couldn’t be happier with communiction More

by Stanleygoldberg1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Ira Subaru responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2024

Dealership Rating
Employee Rating

The service was excellent. Customer services very good and professional .i willing to recommend all my friends . More

by tony
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Ira Subaru responded

Hi Tony, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Subaru!

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