Ali Zayyad

Ive purchased three cars at Orland Park Toyota over the last 10 years. I always buy a extended service plan (warranty). On this last vehicle i also purchased a Tire and Wheel plan, what a waste of money! S last 10 years. I always buy a extended service plan (warranty). On this last vehicle i also purchased a Tire and Wheel plan, what a waste of money! Since October we’ve made 4 different appointments to get the wheel repaired after hitting a pot hole. After every excuse in the world they finally “repaired” it during our last service appointment! IF THATS WHAT YOU CALL A REPAIR!!! Looks like someone used a sharpy to color the rim the scrape is still there. So after 10 phone calls to service, the service manager and the finance manager who sold me the plan this is what i get. Ill attach a picture for wveryone to see. More

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Went to dealership on Monday 24th April 2023 for a end of lease refinance before I can go inside dealership I was approached by Abe who began to discourage me from going inside,my car was a 2020 gr Supra tha lease refinance before I can go inside dealership I was approached by Abe who began to discourage me from going inside,my car was a 2020 gr Supra that I was either refinance or get a new one, Abe kept they can't help me...I went inside anyway and saw Jimmy the finance manager, every one called the boss, Jimmy didn't offer any greetings to me instead was rude dismissive unprofessional discourteous towards me like I was a nobody clearly didn't want to hear what I was there for, Jimmy was aloof and pompous, without checking my credit score, without giving me an appraisal of my car,hr didn't get up out of his office to look at my car, my credit score was 720 by the way,he printed out 2 payment terms which when I looked it up later were for credit score of 580 of course he didn't explain anything rather instead Jimmy stated " if you looking for lower payments you in the wrong dealership" the payments were 3 times were higher than what it should be, he promptly dismissed me telling Abe " go show him another car " promptly turned his attention to a white female that just came into the office he said she's from Internet sales, am african American by the way, his attitude is obviously inappropriate and unacceptable Will most certainly not recommend anyone coming to this dealership especially if you are African American. More

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I am so impressed and so happy about my new car purchase. My dealer JACEK MAKSELAN TOYOTA. He was patient, informative, and helpful. He made the whole car experience pain free and for that I can not thank hi My dealer JACEK MAKSELAN TOYOTA. He was patient, informative, and helpful. He made the whole car experience pain free and for that I can not thank him and Ali in financial services for making this experience a happy one. ⭐️⭐️⭐️⭐️⭐️ More

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Great service and concise explanation of all options available to me on end of lease agreement. available to me on end of lease agreement. More

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I bought a brand new Toyota Tucoma, got a excellent I bought a brand new Toyota Tucoma, got a excellent price,the people I worked with were fantastic. JR. Sales manager, adrian sales men assisted me i I bought a brand new Toyota Tucoma, got a excellent price,the people I worked with were fantastic. JR. Sales manager, adrian sales men assisted me in every way.They gave me a free loaner, while they put on the assererys I ordered, I highly recommend this dealership. More

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Purchased a new car Worked with Brittany Ellison on purchasing a new car. She provided excellent customer service and answered all of my questions and concerns. Also Worked with Brittany Ellison on purchasing a new car. She provided excellent customer service and answered all of my questions and concerns. Also worked with Ali who was very efficient and organized. He answered all of my questions and provided great customer service. More

by hobans Verified Customer Verified Customer

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Way to long to buy a vehicle . I was there 6 hours 1 day and 3 the next day. With all the modern technology why does this take so long. Between trade in price and new vehicle price. I was there 6 hours 1 day and 3 the next day. With all the modern technology why does this take so long. Between trade in price and new vehicle price. More

by jrollins119 Verified Customer Verified Customer

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John Davisson is your guy I couldn’t be happier with my purchase. This dealership has a warranty that only one dealership offers within a 65 mile radius, which means every othe I couldn’t be happier with my purchase. This dealership has a warranty that only one dealership offers within a 65 mile radius, which means every other dealership on 159th in Tinley doesn’t have it, this covers powertrain and trans for the life of the car. I also recommend buying an additional warranty on the electrical parts of the car, which is good for 30,000 miles that you put on the car (added to the miles already on the car if you buy used). John Davisson really took care of us. I bought a 2016 Corolla Sport edition off the showroom floor and 2 days after, the battery died, they got me in the shop same day (within 1 hour) and had the battery changed and fluids topped off within 30 minutes. John was the one to facilitate all this, and I appreciate his work. In addition, Ali in financing outlined the details of the purchasing process perfectly. More

by Annalyse26 Verified Customer Verified Customer

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Great Toyota dealership!! I’ve been to Orland Toyota in the past for work on my old Yaris. I came there a few days ago to get a brand new Yaris. The staff that I dealt with wer I’ve been to Orland Toyota in the past for work on my old Yaris. I came there a few days ago to get a brand new Yaris. The staff that I dealt with were very nice and not pushy at all. I left the dealership in my new Yaris and I’m a very satisfied customer! More

by bjordan396 Verified Customer Verified Customer

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Second Time This was our second RAV4 that we leased through Orland Toyota, it was a no hassles experience. We also the same salesperson as on our first visit, Ms. This was our second RAV4 that we leased through Orland Toyota, it was a no hassles experience. We also the same salesperson as on our first visit, Ms. Nour Sallah, she was very pleasant to deal with and very knowledgeable, she worked diligently to get the best deal for us. More

by MikeTinley Verified Customer Verified Customer

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