Ali Brown
Service Customer Care Coordinator
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
Dealership Experience
3 yrs, 8 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
217 Reviews
Write a Review217 Reviews of Ali Brown
November 24, 2024
Everything was great. Tyler took good care of me and my vehicle. Would go back again. Tyler took good care of me and my vehicle. Would go back again. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett, Amanda Gutierrez, Tyler Bach
November 18, 2024
The Sales department is very helpful. The Service Department is organized and knowledgeable. The Service Advisors listen and address my concers. There hours are very convenient. The Service Department is organized and knowledgeable. The Service Advisors listen and address my concers. There hours are very convenient. More
Other Employees Tagged: Braelynn Merrell, Renee Hartnett
November 12, 2024
Great service thanks for getting the undercoating updated they should me what gets coated and what doesnt get coated they should me what gets coated and what doesnt get coated More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett, Amanda Gutierrez, Tyler Bach
November 07, 2024
Tyler is great! He greets me with a friendly hello every time I come in! Tyler goes above and beyond for his customers. He greets me with a friendly hello every time I come in! Tyler goes above and beyond for his customers. More
Other Employees Tagged: Frank Mastrovito, Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett, Amanda Gutierrez, Tyler Bach
October 24, 2024
This was the best car dealership experience I have ever had. Great team. Great organization. had. Great team. Great organization. More
Other Employees Tagged: Luke Kiser, Tyler Bach
October 21, 2024
In the past two years, we have purchased two cars from Mastrovito Hyundai, a 2023 Calligraphy Palisade and the 2024 Disney 100 Ioniq5. The sales staff at Mastrovito is top notch! With both of our purcha Mastrovito Hyundai, a 2023 Calligraphy Palisade and the 2024 Disney 100 Ioniq5. The sales staff at Mastrovito is top notch! With both of our purchases, we never experienced any type of high pressure sales pitch, which made the shopping experience enjoyable and stress free. Our most recent purchase in July was particularly enjoyable due to our sales rep, Eliut. He was very polite, knowledgeable, enthusiastic, and made our test drive actually fun. The whole experience at Mastrovito was enjoyable from walking through the doors and being greeted with a smile at reception and the smell of fresh baked chocolate chip cookies (very yummy) to working with the sales staff (Eliut), the finance team (Mike, our go-to guy), the service department (Braelynn and Ali, well organized, professional, accommodating, patient), and the tutorial specialist, Gabrielle (our favorite). Mastrovito Hyundai makes you feel like family when you walk through their doors and that is due to the owner, Frank Mastrovito! Frank goes above and beyond to help customers drive away in their dream car. In our 40+ years of purchasing cars, we have never worked with a dealership that can come close to comparing to Mastrovito!! We have recommended and will continue to recommend Mastrovito Hyundai to our friends and family because we know that they will be getting the best product, price, and warranty in the industry and the best sales, finance, and service experience. More importantly, they will be joining Frank Mastrovito’s Hyundai family. More
Other Employees Tagged: Michael Scavo, Frank Mastrovito, Gina Mastrovito-Smith, Gabrielle Maxim, Braelynn Merrell, Eliut Fazekas
October 16, 2024
Dealership is very helpful. All of the employees are very knowledgeable and eager to help. All of the employees are very knowledgeable and eager to help. More
Other Employees Tagged: Derrick Snell, Luke Kiser