Ali Brown
Service Customer Care Coordinator
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
Dealership Experience
3 yrs, 7 mos
Industry Experience
10 yrs, 6 mos
Languages Spoken
English
211 Reviews
Write a Review211 Reviews of Ali Brown
October 24, 2024
This was the best car dealership experience I have ever had. Great team. Great organization. had. Great team. Great organization. More
Other Employees Tagged: Luke Kiser, Tyler Bach
October 21, 2024
In the past two years, we have purchased two cars from Mastrovito Hyundai, a 2023 Calligraphy Palisade and the 2024 Disney 100 Ioniq5. The sales staff at Mastrovito is top notch! With both of our purcha Mastrovito Hyundai, a 2023 Calligraphy Palisade and the 2024 Disney 100 Ioniq5. The sales staff at Mastrovito is top notch! With both of our purchases, we never experienced any type of high pressure sales pitch, which made the shopping experience enjoyable and stress free. Our most recent purchase in July was particularly enjoyable due to our sales rep, Eliut. He was very polite, knowledgeable, enthusiastic, and made our test drive actually fun. The whole experience at Mastrovito was enjoyable from walking through the doors and being greeted with a smile at reception and the smell of fresh baked chocolate chip cookies (very yummy) to working with the sales staff (Eliut), the finance team (Mike, our go-to guy), the service department (Braelynn and Ali, well organized, professional, accommodating, patient), and the tutorial specialist, Gabrielle (our favorite). Mastrovito Hyundai makes you feel like family when you walk through their doors and that is due to the owner, Frank Mastrovito! Frank goes above and beyond to help customers drive away in their dream car. In our 40+ years of purchasing cars, we have never worked with a dealership that can come close to comparing to Mastrovito!! We have recommended and will continue to recommend Mastrovito Hyundai to our friends and family because we know that they will be getting the best product, price, and warranty in the industry and the best sales, finance, and service experience. More importantly, they will be joining Frank Mastrovito’s Hyundai family. More
Other Employees Tagged: Michael Scavo, Frank Mastrovito, Gina Mastrovito-Smith, Gabrielle Maxim, Braelynn Merrell, Eliut Fazekas
October 16, 2024
Dealership is very helpful. All of the employees are very knowledgeable and eager to help. All of the employees are very knowledgeable and eager to help. More
Other Employees Tagged: Derrick Snell, Luke Kiser
October 14, 2024
Always a good experience when I come in. Everyone is friendly, and accommodating. Very happy with my Santa Fe and the service at Mastrovito. Everyone is friendly, and accommodating. Very happy with my Santa Fe and the service at Mastrovito. More
Other Employees Tagged: Aldin Mekic
October 10, 2024
Service was top notch from my initial call to schedule my yearly maintenance, to bringing my car to be serviced. Welcoming staff…. yearly maintenance, to bringing my car to be serviced. Welcoming staff…. More
Other Employees Tagged: Shawn Zawatski, Kristian Smith, Gina Mastrovito-Smith, Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett, Amanda Gutierrez
September 23, 2024
Very nice experience at this dealership. The staff are friendly and very accommodating. I will use Mastrovito for all of my oil changes! The staff are friendly and very accommodating. I will use Mastrovito for all of my oil changes! More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett
September 21, 2024
Service was good as always. Oil change,tires rotated and NYS Inspection. And that is it. Oil change,tires rotated and NYS Inspection. And that is it. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett
August 27, 2024
Professional, friendly, polite, listen to the customer, attention to detail, solution oriented and Flexible schedule, that all makes an outstanding customer service. attention to detail, solution oriented and Flexible schedule, that all makes an outstanding customer service. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett , Hai Le