Ali Brown
Ali Brown at Mastrovito Hyundai

Ali Brown

Service Customer Care Coordinator

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
5.0
248 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

English English

5.0

248 Reviews

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248 Reviews of Ali Brown

December 10, 2025

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Employee Rating

Problem was not resolved. Made one more appointment for Nov 20. It’s a long drive for me. Maybe they will at least actually do something this time. I am aware of the oin go More

by Peg
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Recommend Dealer
Yes

Other Employees Tagged: Rhiannon Rosen , No comment

Dec 19, 2025

Mastrovito Hyundai responded

Hello my name is Gina and I am the Customer Care Manager at Mastrovito Hyundai. Please feel free to contact me at 315-736-8356. I'd love the opportunity to speak with you regarding your experience.

November 21, 2025

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i am very impress on service, and the only comment no sugar or creamer for coffee and donuts would be a nice touch while waiting More

by scander
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Recommend Dealer
Yes

November 05, 2025

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Outstanding customer service and support. No hassle, easy experience. You have earned a lifetime customer. More

by muckdog12760
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Service Communication
Recommend Dealer
Yes

October 29, 2025

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Always good service hear quick response to questions. . Service people are knowledgeable and very professional More

by SPERRITANO
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Recommend Dealer
Yes

Other Employees Tagged: John Frye?

October 14, 2025

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I appreciate the friendly staff. My service experience was excellent. I waited in a comfortable space and the time I waited was less than expected. More

by TLVIVYAN
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Recommend Dealer
Yes

October 04, 2025

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I had my car inspected at Mastrovito Hyundai and my only complaint is that I was told I needed a new tire. Because I'm leaving tomorrow morning for a road trip to Virginia, then continuing on to Atlanta to More

by trudster13304
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Gutierrez

September 19, 2025

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Representative was great like she always is service was great I’m very pleased with everything thank you More

by jerrysangiacomo1229
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Recommend Dealer
Yes

September 12, 2025

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They're great. From sales people to service department. and all the others inbetween. I will continue to be a repeat customer and continue to refer all my friends a More

by sybill25
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Recommend Dealer
Yes

September 07, 2025

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Scheduling an appointment was very easy. I got in quick to fix the concerns I was having and the service was even faster! I am very happy with the experience. More

by baylee.matt
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Recommend Dealer
Yes

September 07, 2025

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They are always pleasant to deal with. They get you in quickly and provide a shuttle to where you need to go so you don’t have to sit and wait. More

by shell10771
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Recommend Dealer
Yes
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