Ali Brown
Service Customer Care Coordinator
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
Dealership Experience
4 yrs, 8 mos
Industry Experience
11 yrs, 7 mos
Languages Spoken
English
248 Reviews
Write a Review248 Reviews of Ali Brown
December 10, 2025
Problem was not resolved. Made one more appointment for Nov 20. It’s a long drive for me. Maybe they will at least actually do something this time. I am aware of the oin go Made one more appointment for Nov 20. It’s a long drive for me. Maybe they will at least actually do something this time. I am aware of the oin going problem with this model with the door. My next car purchased ????? Can’t even get in the car if it’s locked with the key !!! More
Other Employees Tagged: Rhiannon Rosen , No comment
November 21, 2025
i am very impress on service, and the only comment no sugar or creamer for coffee and donuts would be a nice touch while waiting sugar or creamer for coffee and donuts would be a nice touch while waiting More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett, Amanda Gutierrez
November 05, 2025
Outstanding customer service and support. No hassle, easy experience. You have earned a lifetime customer. No hassle, easy experience. You have earned a lifetime customer. More
Other Employees Tagged: Frank Mastrovito, Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett, Amanda Gutierrez
October 04, 2025
I had my car inspected at Mastrovito Hyundai and my only complaint is that I was told I needed a new tire. Because I'm leaving tomorrow morning for a road trip to Virginia, then continuing on to Atlanta to complaint is that I was told I needed a new tire. Because I'm leaving tomorrow morning for a road trip to Virginia, then continuing on to Atlanta to visit my son for about four weeks, I agreed, wanting the car to be safe. Why didn't they offer plug the hole, or at least offer to plug the tire and return it to me? More
Other Employees Tagged: Amanda Gutierrez
September 19, 2025
Representative was great like she always is service was great I’m very pleased with everything thank you great I’m very pleased with everything thank you More
Other Employees Tagged: Belmin Mestrovac, Renee Hartnett, Amanda Gutierrez
September 12, 2025
They're great. From sales people to service department. and all the others inbetween. I will continue to be a repeat customer and continue to refer all my friends a From sales people to service department. and all the others inbetween. I will continue to be a repeat customer and continue to refer all my friends and family. More
Other Employees Tagged: Frank Mastrovito, Gina Mastrovito-Smith, Aldin Mekic, Braelynn Merrell, Renee Hartnett, Amanda Gutierrez , Memo give 5 stars
September 07, 2025
Scheduling an appointment was very easy. I got in quick to fix the concerns I was having and the service was even faster! I am very happy with the experience. I got in quick to fix the concerns I was having and the service was even faster! I am very happy with the experience. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell, John Kiley, Renee Hartnett, Amanda Gutierrez
September 07, 2025
They are always pleasant to deal with. They get you in quickly and provide a shuttle to where you need to go so you don’t have to sit and wait. They get you in quickly and provide a shuttle to where you need to go so you don’t have to sit and wait. More
Other Employees Tagged: Braelynn Merrell, Renee Hartnett, Amanda Gutierrez

