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Ali Bila
Ali Bila at Murgado Ford of Chicago

Ali Bila

Finance Manager

Murgado Ford of Chicago

2501 N Elston Ave
Chicago, IL 60647

4.5
6 Reviews
4.5

6 Reviews

Write a Review

6 Reviews of Ali Bila

April 02, 2025

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Employee Rating

Overall good sales experience. Had the typical price negotiations so that was normal. Vehicle selection was great, seemed to have plenty of what we were looking for in every color. More

by police1650
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Luis Cruz, Charles Chitava , Levern

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Apr 02, 2025

Murgado Ford of Chicago responded

Thank you for sharing your experience! We’re glad to hear you had a good overall sales experience and found a great selection of vehicles. We apologize for any confusion regarding vehicle features and will make sure our team improves on providing more detailed information moving forward. We appreciate your feedback and hope to serve you again soon!

January 26, 2025

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Employee Rating

My Service was completed in a very timely manner. They updated me several times on the progress of said service. More

by Chiguy2372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Avery Lawrence , David Villegas

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Jan 27, 2025

Murgado Ford of Chicago responded

Thank you for your review! We’re glad to hear your service was completed promptly and that you appreciated the updates along the way. We look forward to assisting you again in the future!

January 08, 2025

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Employee Rating

Overall very positive experience. The only criticism I had was that the process took a long time, but that was mainly because they were trying to help me out with financing and prici More

by schaefer_matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avery Lawrence , Chappy Polk, David Villegas

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Jan 09, 2025

Murgado Ford of Chicago responded

Thank you for sharing your experience! It's great to hear that you had a positive interaction and felt valued as a loyal customer. While the process took some time, it's encouraging that the team made the effort to assist with financing and pricing to meet your needs. Your loyalty and feedback are greatly appreciated!

January 07, 2025

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Employee Rating

Everyone i dealt with was great and made the process easy. Shout to to David, Ali, Chloe and Levern. More

by reddog984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chloe Adams, David Villegas

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Jan 07, 2025

Murgado Ford of Chicago responded

Thank you for sharing your experience! We're thrilled to hear that David, Ali, Chloe, and Levern made the process easy and enjoyable. We appreciate your feedback and look forward to assisting you again!

December 30, 2024

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Employee Rating

It’s gone downhill since I brought my last car in 2021 Maybe it takes a while for them to adjust More

by bcrossley78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Chitava, Avery Lawrence , Wade Sims

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Dec 30, 2024

Murgado Ford of Chicago responded

We're sorry about your recent experience and truly appreciate your feedback. It's important to us that our service meets your expectations, and we’re committed to making improvements. Please feel free to reach out directly so we can address any concerns and ensure your next visit is a better experience.

December 12, 2024

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Employee Rating

Traded my 2017 MKZ with a 2022 Nautilus. This was the third car I am buying from this dealership (2 from Fox Ford and this one from the new owners Murgado). I gave them the car with two key More

by mgorguis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avery Lawrence , Chappy Polk

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Dec 16, 2024

Murgado Ford of Chicago responded

Thank you for sharing your feedback! We're thrilled to hear you've had a positive experience with us, especially with Chappy’s help in resolving the key issue. We truly appreciate your continued trust in Murgado Ford for your vehicle needs. If you know anyone looking for a new car, we'd love the opportunity to assist them as well. Referrals are the highest compliment we can receive! Let us know if you need anything else.

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