Ali Bila

Seems unorganized. Had several issues with price, months, keys, and how long the process took. Several times the price or month of payments was changed, even after it w Had several issues with price, months, keys, and how long the process took. Several times the price or month of payments was changed, even after it was agreed upon. Got calls and texts late evening asking about where a key was that I did not ever have. I am pleased with the car I got but for 3 days, it was not a smooth process. More

by RForeman Verified Customer Verified Customer

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Great service dept great sales man and great car we bought and the finance mgr was excellent bought and the finance mgr was excellent More

by joeinmish Verified Customer Verified Customer

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They remember you, and ask if they is anything I need. I like that. Very pleasant people to come asking for help. I like that. Very pleasant people to come asking for help. More

by nina3705 Verified Customer Verified Customer

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Service was great. Will always return when needed. Service isn’t quick, but it’s not a long way either. Thanks! Will always return when needed. Service isn’t quick, but it’s not a long way either. Thanks! More

by Wade Verified Customer Verified Customer

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Great team, no pressure. A beautiful showroom and we felt included the whole time. A pleasant surprise for a dealership based in Chicago city limits! A beautiful showroom and we felt included the whole time. A pleasant surprise for a dealership based in Chicago city limits! More

by Michael L. Verified Customer Verified Customer

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I worked with Darnisha and Jonah on this purchase. Both were friendly and not high-pressure. They both worked hard to get me the deal I wanted. Both were friendly and not high-pressure. They both worked hard to get me the deal I wanted. More

by stephenfagula Verified Customer Verified Customer

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On time picking up the car. Call when getting close and then calls when outside Call when getting close and then calls when outside More

by vasquez0316 Verified Customer Verified Customer

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It took way too long to buy a car my car was advertised cheaper on AutoTrader and was told it was a mistake cheaper on AutoTrader and was told it was a mistake More

by wrigleyfield0 Verified Customer Verified Customer

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The staff at the dealership truly exceeded my expectations! I made the choice to purchase my car from out of state, and from the moment I called in, their friendliness and courtesy were evident. expectations! I made the choice to purchase my car from out of state, and from the moment I called in, their friendliness and courtesy were evident. I was specifically in the market for a luxury SUV, which meant I had a number of questions about the various options available, performance features, and financing. Chappy, in particular, took the time to thoroughly address each of my inquiries, providing insightful answers with a warm smile that made the process even more enjoyable. After carefully considering my options, we ultimately decided on the Lincoln Nautilus, and I am absolutely delighted with my decision. The attention to detail and customer care throughout the experience made all the difference. More

by sandy.tracy Verified Customer Verified Customer

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Honest, fast, best Ford service department for Mach E service. Very helpful and great communication. service. Very helpful and great communication. More

by jenniedchilds Verified Customer Verified Customer

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