Ali Bila
Ali Bila at Murgado Lincoln of Chicago
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Ali Bila

Finance Manager

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Ali Bila

January 13, 2025

Dealership Rating
Employee Rating

On time picking up the car. Call when getting close and then calls when outside More

by vasquez0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Murgado Lincoln of Chicago responded

Thank you for sharing your experience! We're glad our team was punctual and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again!

January 08, 2025

Dealership Rating
Employee Rating

It took way too long to buy a car my car was advertised cheaper on AutoTrader and was told it was a mistake More

by wrigleyfield0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Villegas, Avery Lawrence

Jan 16, 2025

Murgado Lincoln of Chicago responded

We apologize for the delay and any confusion regarding the pricing. We understand how frustrating this can be, and we appreciate you bringing it to our attention. Please reach out directly so we can address this and work to resolve any concerns. Your satisfaction is important to us.

January 04, 2025

Dealership Rating
Employee Rating

The staff at the dealership truly exceeded my expectations! I made the choice to purchase my car from out of state, and from the moment I called in, their friendliness and courtesy were evident. More

by sandy.tracy
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Grosso , Charles Polk

Jan 07, 2025

Murgado Lincoln of Chicago responded

Thank you for sharing your wonderful experience! We're delighted to hear our team, especially Chappy, exceeded your expectations with friendly and attentive service. Congratulations on your new Lincoln Nautilus—an excellent choice! We're thrilled to have been part of your journey and look forward to assisting you again in the future.

January 03, 2025

Dealership Rating
Employee Rating

Honest, fast, best Ford service department for Mach E service. Very helpful and great communication. More

by jenniedchilds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Avery Lawrence , tramayne hill

Jan 07, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're thrilled to hear you had an honest, fast, and communicative experience with our service team for your Mach-E. We appreciate your trust and look forward to assisting you again!

December 26, 2024

Dealership Rating
Employee Rating

customer service was great. waiting area very clean. service time was long but had to get approval from GSA More

by Sharon.Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Grosso, Chole Adams, Charles Chitava , tyler allen, elijah carmack

Dec 27, 2024

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear you had a great experience with our customer service and enjoyed the clean waiting area. We appreciate your patience while we worked on getting the necessary approval. We hope to serve you more efficiently in the future!

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