Ali Aljizani

Refused to pay partial tow bill after vehicle was towed after driving vehicle 50 miles. after driving vehicle 50 miles. More

by tbeal79 Verified Customer Verified Customer

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This dealership sold me a bad car, a 2013 for 19,000 that they said “ only had 34,000 miles on it. Less than a month they increased the amount of the vehicle by 4,000 later, this started having major issues they said “ only had 34,000 miles on it. Less than a month they increased the amount of the vehicle by 4,000 later, this started having major issues the , car was shaking and rattling and the power system repair came on. I looked in car fax and this car mileage had obviously been changed. They said they would put me in a different car because they sold me a Lemon “ well they acted like I spoke to no one about this and they did not know what was going on, which I spoke to 4 different people about this issue. They refused to hold up to there end of the deal, and put me in a different vehicle, as well as fixing this issue!!!! This dealer ship is a joke, and not looking out for your bed interest, they are out to make as much as a Profit “ as they can! More

by sparsons2 Verified Customer Verified Customer

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The sales process was a good one. It was the process after the sale that left me with a bad taste for this dealership. When my car was delivered I was given a report of the work that It was the process after the sale that left me with a bad taste for this dealership. When my car was delivered I was given a report of the work that was completed before being given to me. Two items that were listed as having been completed in fact were not. I took the car back to the service department and told them what needed to be done. Waited four days when I was told I should only have to wait two days. When I went to pick up the car the two things that were originally stated to be done that were not, were AGAIN not done. Had to miss extra work for them to finish what they should’ve have already done. Fast forward three days later and find out that they never replaced the fob battery (something I was told TWICE had been completed) I sent my husband to get it done and he overheard a service worker stating that “they’re only $12”. It doesn’t matter if they only cost $2! I was told twice that the battery had been replaced and had been lied to both times! The sales team is fine but don’t take your car here for service work. More

by kckjun Verified Customer Verified Customer

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Easy and pleasant. Eddie and Ali were great. Found a dealership to be loyal too. Eddie and Ali were great. Found a dealership to be loyal too. More

by sargcan Verified Customer Verified Customer

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Did a great job diagnosing and fixing my truck in a timely manner. Great communication throughout the process as well timely manner. Great communication throughout the process as well More

by brettbeene15 Verified Customer Verified Customer

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Even though we live two and half hours away, we were still treated as if we lived next door to the dealership. Meaning, Ali and staff have followed up on every question or issue that I have had with a still treated as if we lived next door to the dealership. Meaning, Ali and staff have followed up on every question or issue that I have had with a timely response, to insure an excellent buying experience! More

by dean.brown3284 Verified Customer Verified Customer

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I had a great experience with the staff at Laird Noller. Ali kept checking on the car I was interested in all the way from the factory to the parking lot. I couldn't be happier with the service he provide Ali kept checking on the car I was interested in all the way from the factory to the parking lot. I couldn't be happier with the service he provided. I also felt heard and respected through the whole buying and signing process. Thank you! More

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My salesman wasn’t pushy, and did everything he could to get me into the car I wanted. The finance team did their part and walked me through the entire paperwork process that is usually a nightmare. I won’t get me into the car I wanted. The finance team did their part and walked me through the entire paperwork process that is usually a nightmare. I won’t buy a car anywhere else from now on, and I drove an hour from Platte City to do it. More

by 15GT5.0 Verified Customer Verified Customer

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I drive away with an Edge after a wonderful experience with Ali helping me figure out what I wanted and Nick in finance working the numbers. A very positive experience. We’ll be back for our next car! with Ali helping me figure out what I wanted and Nick in finance working the numbers. A very positive experience. We’ll be back for our next car! More

by L Benn Verified Customer Verified Customer

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Our entire experience at Laird Noller Lawrence was absolutely fantastic. Ali, our salesman, was incredibly personable and professional, and went the extra mile to make sure we felt at ease and not pre absolutely fantastic. Ali, our salesman, was incredibly personable and professional, and went the extra mile to make sure we felt at ease and not pressured. The floor manager, Morgan, was also incredible to work with and both he and Ali made the car buying experience a breeze. Finally, Ali from finance answered all of our questions about financing and was equally as friendly, professional, and efficient his sales colleagues. My wife and I can’t recommend Laird Noller enough and we are immensely grateful for the absolutely amazing car buying experience! More

by Andrew Durbin Verified Customer Verified Customer

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