Alfredo Leiva

They need to firm up their work process for when starting service. In my case I had a 9:30 appointment and when I checked in was told there were 3 cars ahead of me and service won’t start until after lunch. service. In my case I had a 9:30 appointment and when I checked in was told there were 3 cars ahead of me and service won’t start until after lunch. The matter was settled to my satisfaction, but if they had contacted me earlier and asked if I could bring the car in the afternoon this problem would not have arisen. A customer has an expectation service will start within a reasonable time. The work process needs to change to meet this expectation. More

by Rfmillar Verified Customer Verified Customer

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I needed a recall issue addressed. I went in to schedule the service explaining the issue and provided the letter that I received stating the issue. I waited three weeks for my appoint I went in to schedule the service explaining the issue and provided the letter that I received stating the issue. I waited three weeks for my appointment. I dropped off my car, I received a text message telling me that they needed to order parts. Being a mechanic myself, I felt extremely frustrated to have to go through the trouble of being without my only vehicle again because a service manager didn't have the thought to preorder parts for a known issue. Every third car in town is a Toyota RAV4 of the generation of the recall so I don't understand the lack of insight. More

by bpartyof07 Verified Customer Verified Customer

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I have been coming to Perry motors for almost 10 years now, and I wouldn’t trust anyone else to service my vehicle. Everyone is super nice. I like that Brett calls to let me know how much the service will now, and I wouldn’t trust anyone else to service my vehicle. Everyone is super nice. I like that Brett calls to let me know how much the service will be when it is more than I expected. A+ More

by chelliebellie66 Verified Customer Verified Customer

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I very much appreciate the small town Vibes. Not crowded, Not Hurried. Didn't try to talk me into things I probably wouldn't want or need. Not crowded, Not Hurried. Didn't try to talk me into things I probably wouldn't want or need. More

by dlborn85 Verified Customer Verified Customer

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Great local experience Great dealership to work with local touch competitive pricing Great dealership to work with local touch competitive pricing not the typical car salesman local touch competitive pricing Great dealership to work with local touch competitive pricing not the typical car salesman More

by DERR.NATE Verified Customer Verified Customer

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Excellent servicio Very kind and explain everityn really clear I like the customer service with the personal very Kind and clear excellent attention to us clear I like the customer service with the personal very Kind and clear excellent attention to us More

by MIRTADS75 Verified Customer Verified Customer

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Very timely. They send you a video of some of the findings during the inspection on your car. Very helpful. They send you a video of some of the findings during the inspection on your car. Very helpful. More

by NATIVEHAZE21 Verified Customer Verified Customer

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Nice work and the team is professional no longer time to wait for my car wait for my car More

by DDURANTE80 Verified Customer Verified Customer

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Perry’s always has the best service I go no where else. I know I will be treated just like family! I know I will be treated just like family! More

by ROXANEPALMER03 Verified Customer Verified Customer

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Perry Motors has a friendly and welcoming staff, the service department takes Excellent care of the vehicles we bring in and has the best waiting lounge service department takes Excellent care of the vehicles we bring in and has the best waiting lounge More

by JNAYLOR1048 Verified Customer Verified Customer

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